Technology

Vam Systems

Lean Expert Dubai

Lean Expert for our UAE operations with the following skill set and terms and conditions:
Skill Set required:
• Strong experience in Lean and Six Sigma
• Should have lead lean projects with financial savings
• Experience of working in the Middle East a must.
• BFSI experience is a must.
Experience required: 12 to 15 years
Terms and conditions:

Web administrator Dubai

Web Admin, Basic SEO
responsibilities include:
1. Performing all responsibilities of a web administrator and being central point of communication between all parties
2. Updates to website as and when required
3. Performing all IT related work in the office including troubleshooting, networking, backing up, creating basic programs and formats for company related work 
4. Performing SEO works for the website
5. Social media marketing works
6. Follow up with customers and potential customers. Sending marketing emails
7. Basic accounting functions using excel 
8. Office administration day to day work

IT- Sales Executive Dubai

Hedges Information Technology LLC is an Information Technology, ELV & Security services provider based in Dubai, United Arab Emirates, HEDGES brings over a decade of technology experience with successful track records and customer base spans across Dubai, Sharjah, Abu Dhabi, Ras Al Khaimah & Oman.

1. Sales Account Manager

We are looking for dynamic and result oriented account manager with long term commitment to ensure success of the customer value chain and our progressive business. Candidate should be personnel with passion for sales and selling experience of IT solutions and products in the UAE market.

You will be responsible to develop and expand long term relationship with customers, linking with key business executives, identify potential business requirements and convert them to real life projects. Specific responsibilities include:

• Key point of contact for all customer business requirements related to the profile of interest
• Maintain trusted and long relationship to ensure recurring business with the clients
• Ensure timely delivery of projects and solutions
• Ensure progressive business attainment. Business forecast through periodic update
• Periodic update of both technology and business skills as governed by internal or supply organizations. Use them for new and incremental business

Requirements

• Proven track record as account manager or similar role, in the UAE market with minimum three years experience and assigned revenue target
• Experience in offering and closing IT projects and solutions at the enterprise level
• Ability to gather customer requirements and advise effectively to create new business opportunity
• Ability to communicate effectively and influence the stakeholders at all levels in the client organization
• Ability to manage multiple offering among multiple customers , ensuring highest quality and delivery standards
• Excellent verbal , written communication, and negotiation skills
• UAE driving license
• Bachelor degree in business /IT or equivalent
• Mastery of common office package ( MS Word, Excel, PowerPoint)

Vam Systems

QA Specialisat Dubai

Qualification
• Bachelors MIS/BIS/CS
• ITIL Foundation as minimum
Skill Set required:
• ITIL/ITSM
• Knowledgeable about ITIL/ITSM adoption
• Service Management practitioner with experience doing policy, process, procedure and RACI work.
• Strong written and verbal communications skills. A significant component of the job will be the development of policy, process, procedure and RACI documentation.
• Sound understanding of Release, Change, Incident and Problem Management
• Business Cases & Solution Evaluation
• Capture the reasoning for initiating a project or task
• Current state assessment & desired state evaluation
• Compiling the business case document and presenting content
• Selecting the right technology partners to ensure short term success as well as having confidence to maintain the long term relationship
• Preparing the solutions evaluation matrix
• Managing the evaluation process
• Coordinates activities to ensure new solutions are ready for production operations.
Responsibilities:

• Establish and maintain policy for documentation of all services in ITD
• Reviews documentation before is sent out to external customers.
• Establish policy for end user experience on all IT services.
• Insure that all policies and procedures reflect the latest operational tasks.

Hardware Engineer Dubai

Providing instant solution to the valued clients as per requirement.

· Installation of Modem and Dial-up Networking.

· Troubleshoot all e-mail and internet related problems

· Installation of Internet related software and configuration.

· Periodic cleanup of individual mailboxes of users.

· Solve Internet related Problem over phone.

· Handle subscriber’s queries and complaints through Fax, Email and phone.

· Maintain effective liaison with IT Helpdesk and provides timely feedback to users regarding problem status and resolution.

· Install, configure and troubleshoot desktop applications and operating system (e.g.: Ms-office, windows 9X/2K/XP etc.,)

· Install & maintain office LAN, support office staff in different IT issue.

· Setup corporate office LAN to client end and provide on call support. .

Helpdesk agents dubai

Helpdesk Coordinator Male

Job Description:
• Answer all the requests received through phone, emails, and walk-ins and ensure that proper delivery of the request is meet through the standard and policies of the Company. 
• Proper escalation of calls and convey to the designated person
• Logging and keeping of records of queries
• Creating LPO and Invoices for RTM Works
• Following up with the vendors/suppliers on the order request. 
• Keeping and Updating all records for LPO/Invoices/Clients' Database/AMC Contracts/Vendors/Service Reports/Materials,etc…
• Handling and processing all petty cash transactions
• Sending invoices and make follow up calls to Clients on pending payments
• Monitor all AMC Contract expiry dates and due payments
• Filing, scanning, binding and printing of specific documents
• Make payment collection on a regular basis
• Updating all receivables
• To issue receipts and deposits all received cash/cheques
• Prepare payment vouchers related to various revenue and expenses 
• Submit and Update all payment transactions to the Accounts Department
• Preparing Minutes of the meeting
• Make monthly summary report for all Unpaid/Paid Invoices

CRM Developer

Job description: VAM Systems is currently looking for CRM developer for our Bahrain operations with the following terms and conditions:
Skill set required:
3 years’ Dynamic CRM development, Customization and Extending 
Highly organized, able to manage own time and that of others’ effectively.
Significant experience in managing MS Dynamics CRM system.
Experience in managing integrations between CRM systems and other systems such as Dynamic GP.
Experience in analyzing business processes.
Experience in designing and delivering training.
Excellent communicator, both verbal and written, with experience of writing a range of documents for different audiences, including technical specifications, policies and board reports .
Developed negotiation skills, especially in relation to contract delivery.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Design / Generate creative solutions; Use feedback to modify designs; Apply design principles; Demonstrate attention to detail.
Identify and resolve problems in a timely manner; Gather and analyze information skilfully; Develop alternative solutions; Work well in group problem solving situations.
PROFESSIONAL CERTIFICATE & LICENSES
Extending Microsoft Dynamic CRM Certification  
Technical

Hardware engineer Dubai

Direct Logic Systems LLC

Job description: Installing and configuring hardware and software components to ensure usability.
Troubleshooting hardware and software issues.
Repairing or replacing damaged hardware.
Installing and upgrading anti-virus software to ensure security at the user level.
Performing tests and evaluations on new software and hardware.
Providing support to users and being the first point of contact for error reporting.
Establishing good relationships with all departments and colleagues.
Managing technical documentation.
Provide telephone and email support to customers.
Experience with Microsoft operating systems, including installation and configuration
Experience with computer and peripheral hardware servicing and basic repairs


IT Technician Requirements:
Bachelor's degree in Computer Science or related field.
1+ years experience in computer networks and systems maintenance.
A+, Windows,Linux+ or Cisco Certified Network Associate accreditation advantageous.
Basic Network Knowledge.
Excellent written and verbal communication skills.
Good interpersonal skills.
Good problem-solving skills.

Selected Candidates