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Customer Service


Customer service manager Dubai


esteemed company in Dubai requires a Customer Service Executive to handle their product registration department. The candidate should possess the following characteristics, and should not be limited to:

• Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with clients and service providers.

• The candidate must possess advanced computer skills including experience in using personal computers; including Microsoft Office or similar applications. 

• Excellent organizational skills. Ability to read and understand verbal and written instructions.
 

Customer service manager Dubai


What is the Job-like?
•Be the point person for office upkeep & employee experience.
•Liaise with facility management vendors, including cleaning, catering and security services.
•Organize the office and order stationery/equipment.
•Maintain the office condition and arrange necessary repairs.
•Maintain and replenish office dry & wet pantry inventory.
•Coordinate with IT department for all tech equipment setup and management.
•Scanning/filing paperwork as needed.
•Process office & employee expenses reports and invoices.
•Provide support to visitors.
•Address employees query regarding issues (e.g. stationery, travel arrangements etc.)
•Organize in-house or off-site activities around dignitary visits, meetings, conferences etc. 
Who should apply for this role? (Experience required, skills, Roles and Responsibilities)
•3+ years’ office management experience in UAE.
•Fluency in oral & written English (Arabic, Hindi other languages a plus).
•Experience with administration of corporate matters (e.g. trade license renewals, Visa applications, etc.) 
•Valid UAE driver’s license.
•High School degree
•Basic MS Office Skills (Word, Excel & Outlook)
•Monday to Friday work week, given setup of global offices
Other Skills/Qualifications: 
•Ability to pay attention to detail in the fast paced environment 
•Comfortable with problem-solving with minimum oversight.
•Ability to improve processes

Receptionist Dubai


Whydham

Receptionist is responsible for providing attentive, courteous and efficient service to all guests and coordinating the duties of the front desk. Promptly reports emergencies, accidents, injuries, missing items, damage, engineering items and safety hazards to the management. Reports any deviations from policies, procedures, brand standards and regulations to the management. Should be knowledgeable on hotel facilities and services to assist guests as appropriate and ensures all communication containing company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. KEY RESPONSIBILITIES • Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards. • Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks. • Be familiar with all the Front Office software required for the Front Office Receptionist. • Ensure that all hotel standards are met when serving the guests and handling information. • Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. • Review Front Office log and Trace File daily. • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. • Be familiar with all in-house groups. • Be aware of closed out and restricted dates. • Promote and sign up Wyndham Rewards memberships to guests. • Have knowledge of emergency procedures and assist as needed. • Use proper etiquette at all times when communicating with guests and associates. • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. • Maintain and market promotions and guest programs.
Televanguard

Call Centre Supervisor Dubai

An opportunity has arisen within the IT space for an experienced Call Centre Trainer in an ongoing contract.  The Call Centre Trainer will have responsibility for training the first level help desk service team. The role is based in Dubai

With direct reporting lines to the company’s Senior Directors, you will have the opportunity to influence the business on a considerable scale.
Duties will include:
Deliver ongoing training to staff
Assess staff after training
Regularly review training material
Conduct regular training needs analysis and action
Compile reports as required.
The successful candidate will have a Training & Assessment, previous experience in call centre training & strong communication skills.

daiichidigital


Customer service professional Dubai

Responsible for maintaining and expanding our customer database
• Strong working knowledge of Social Media: Facebook, Instagram and
Youtube
• Create social media strategies and assist in managing the blog, newsletter
and email campaigns
• Identify business opportunities by establishing contacts within the market
and developing relationships with prospects and recommending solutions
• Participate in a mixture of internal and client meetings
• Assist with other projects as assigned by management

Requirements to Apply:

• Must have access to a vehicle as the role will require you to be mobile
• Excellent English communication skills both verbal and written.
• Strong Microsoft Office, Excel, and Word skills
• Experience with Adobe is preferred
• Web design and development experience preferred

Sybrid Pvt Ltd

Customer Service Executives to join their enthusiastic team. We have arranged Walk in interviews on Tuesday February 10, 2015 anytime between 11am- 3pm. Please bring along a printed CV, your passport copy and Visa page.

Major Job Responsibilities includes:
• responding to inbound calls from customers and clients
• processing order details onto the in house computer system
• checking product availability
• Liaise with international customers and clients – providing a first class service
• Liaising with internal and external departments to ensure the dispatch of products

Market Research Assistants Dubai

Frontier Data Corp is a market research firm based out of New York. We specialize in collecting and analyzing local economic data throughout emerging markets in Asia, Africa, the Middle East and South America.

We are currently looking to hire researchers and data collectors to develop our current team for future economic data collection and survey projects.

 Researcher responsibilities will include:

 - Collecting economic data on a reoccurring basis

- Performing personal surveys

- Collecting market data in their local area

- Enter data into web-based or mobile phone based system

 Qualifications:

 - Researchers must be organized and capable of working on their own

- Access to the Internet via computer or mobile phone is a requirement

- High school education or above

- Knowledge of Excel is helpful

- Knowledge of Economics or experience performing surveys is a plus

Technodigg


Call Centre Agents Dubai

Our company needs a female tele caller urgently. She have to capture a market of web services, web development, on telephone. She will have to call up companies and firms in UAE and generate sales for the company services which primarily will be Website Desiging and SEO. 

Generating a list of potential clients and convincing them to buy services from us will be the major role.