Customer Service

Receptionist Dubai

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
 

Customer service reps Dubai

Voyage plan travel

Attend Customer queries & respond in timely manner
• Issue flight tickets,hotel reservation, visa & other travel related services
• Strive to exceed sales target
• Reporting all the sales in the accounting system.
• Handle inbound & outbound tours.
Good communication Skills and Sale Oriented.
 

Customer service supervisor Dubai

Job description: 2-4 years of sales experience
Proven track record of successfully managing customer relationships
Highly self-motivated
Strong verbal and written communication skills
Schedule meetings and presentations with prospects
Communicate customer and prospect product pain points to appropriate departments
Coordinate with other team members and departments to optimize the sales effort
must speak Arabic

Customer service Dubai

Job description: Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.

Team leader Dubai

Secretary Dubai

Job description: The Metropolitan Hotel is currently looking to recruit qualified staffs to join a well-established and award winning team at the Metropolitan Hotel  Job Position: Receptionist Receiving and registering guests as they arrive. Control advance booking and reservations. Receive mails and direct them to the guests in the hotel. Receive the payment for accommodation. Allocation of rooms. Compilation of guest bills. Storage of records. Handling of client taxi requests. Safe keeping of client valuables. Handle guest requests like providing extra beddings or offering a certain kind of food. The Metropolitan Hotel is renowned for its service, style and elegance. We provide our guests with a truly memorable experience through personal care and attention to detail. Attracting a dedicated and diverse workforce is one of the keys to our success. We are proud to offer a competitive compensation and benefit plan which includes: Benefits Meals on Duty Childcare vouchers On the job training Discounted gym rates Uniform and uniform care Excellent employee recognition programme Preferential room rates for yourself and family Opportunities for promotion and transfer within the Company

Call centre agents Dubai

Position for call centre agents

Call Center Agent Job Responsibilities and Duties
• Answer incoming calls and respond to customer’s emails
• Manage and resolve customer complaints
• Research, identify, and resolve customer complaints using applicable software
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Complete call logs and reports
• Other duties as assigned

Call Center Agent Qualifications and Skills
• Proficient in relevant computer applications
• 1-3 years of experience in a call center environment
• Language proficiency in English mandatory
• Second language proficiency in Hindi or Malayalam or Arabic
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situation appropriately
 

Secretary Dubai

Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies. 
Follow up; schedule and ensure proper execution of the agenda. Organizes specific events requested by Manager; Prepare correspondence on behalf of the Manager and efficiently managing all mail. Documenting minutes of meeting, preparing presentation, arranging conferences and meeting schedule. Maintain efficient filing of documents and data. Support in Budget preparation. Ensure the general administration related to the activities of the Manager, including sorting incoming emails and courier, responding to phones enquiries, organizing travels, visas, flight and hotel bookings, expenses. In general, good in communication skills.

Interested candidate, Please forward CV with recent picture (Passport & Full Picture);
Young, smart and with single status and in a position to travel to any Emirates or GCC country if required.
Please mentioned clearly: DOB; Visa Status; Social Status, Whatsup Number, Contact Number in UAE & your country, email & rest important description need in CV.

Selected Candidates