Customer Service

Call centre agents Dubai

Topaz Career

Job description: Looking for Call Center Agents in Dubai, United Arab Emirates (UAE) that meets the following requirements:

Must have good communication and customer service skills both verbal and written.
Proficiency with computers especially with CRM software and strong typing skills.
Respond to customers’ questions in a polite and timely manner.
Attend large amounts of Inbound / Outbound interactions via phone, email, chat or social media.
Capture / Resolve customer feedback & complaints and manage as per process.
Data entry skills
Ability to work in a team environment.
Flexible to work in rotational shifts and adjust to changing business needs and environment.
Ready to join immediately

Experience: 0-1 year preferred 
Qualifications: Degree in any discipline from a recognized university
Salary: Unspecified
Benefits: As per UAE law
Gender: Only ladies are required for this position
Nationality: Any Nationality
Language Skills: Fluent in English (written and spoken) is a must. Any other language is an added advantage.
Computer Skills: Basic Microsoft Office
Current Location: Anywhere in UAE

Receptionist Dubai

One of the best and largest Property Development Companies in the Middle East is looking to hire urgently Receptionist / Front-Desk Executive (Arabic Speaker) with competitive salary and excellent benefits.
 
Job Description:
As A Receptionist/Front-Desk Executive you will be responsible for handling all front desk and administration work related to the company (greeting and assisting visitors, answering and directing calls, providing administrative support, etc...)
 Qualifications:
Must be Arabic Speaker -
-  Age range "21-28"
Great Personality -
Excellent communication skills -
Experience in administrative activities will be a plus -

Receptionist Sharjah

Receptionist/Secretary in an Auto Spare Part Store located in Sharjah:

-Must be fluent in English (Speaking and writing)
-Honest, hardworking and responsible
-Previous Experience (Preferred)
-Must be capable of dealing with clients and can take load of work
-Have enough computer knowledge to communicate with clients over the emails
-Basic MS Office and Outlook knowledge is required

Attractive compensation and facilities as per qualifications. We will short list the candidates and will call you for interview. If you are on temporary visa then please mention your time of availability, so that we can schedule earlier interviews for you.

Note: The subject of the email must be as \"Your Name - Resume for Receptionist\". A latest photograph and/or copy of passport will be appreciated (scanned image in standard formats). Your resume must be in standard MS Word or PDF format. Emails with incomplete subject will not be entertained. No transport allowance or any other compensation will be provided for interview. The time and date of interview can be changed by mutual consent.

Call centre agents Dubai

Position for call centre agents

Call Center Agent Job Responsibilities and Duties
• Answer incoming calls and respond to customer’s emails
• Manage and resolve customer complaints
• Research, identify, and resolve customer complaints using applicable software
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Complete call logs and reports
• Other duties as assigned

Call Center Agent Qualifications and Skills
• Proficient in relevant computer applications
• 1-3 years of experience in a call center environment
• Language proficiency in English mandatory
• Second language proficiency in Hindi or Malayalam or Arabic
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situation appropriately
 

smartfinancedubai

Telesales Representative, where the main requirements are:

Ensuring the team meets the sales targets.
Sales training, development, and performance management. 
A good understanding of the market dynamics in the respective sector.
Developing sales strategies to guarantee success and growth.
Developing and maintaining customer relationships 
Disciplined use of CRM system, communication and customer management.
Handling customer complaints and enquiries.
Monitoring random calls for quality assurance

Call Center Agent Dubai

Dubai Essential Requirements: ONLY Females, Company Type: Experience at a Multinational Company OR Large Call Center, Function: Experience of Inbound Call Handling Minimum 1 year experience as Call Center Agent or in a similar role This position is at a Prestigious Spa/Beauty and Wellness Company, a modern, polished personality, & excellent interpersonal communication skills are essential Interested candidates may share their CVs, salary is negotiable

Receptionist Dubai

Job
1.Greeting via calls and to walk-in customers.
2.Maintain documentations and filings.
3.Excellent behavior of one's self
4.English and Arabic Speaking Candidate.
 

Receptionists Dubai

As a Receptionist/Front Desk Officer. Duties and responsibilities will include, but not limited to:
1.1 Carrying out the day-to-day duties of front desk reception in order to ensure the smooth and efficient running of the switchboard, answering telephone calls in a timely and efficient manner, transferring calls as necessary, dealing with general enquiries, and/or referring clients to the appropriate leasing agent or division.
1.2 Coordinating the delivery and pick up of business-related documents (checks, etc) through appropriate courier companies on behalf of staff and division managers. Maintaining accurate records on these transactions and reconciling them with monthly statement of accounts, as provided and/or requested by the Accounts Division.
1.3 Reviewing and disseminating incoming faxes as necessary, and assisting with outgoing faxes as time permits.
1.4 Coordinating the delivery and pick up of business-related documents through appropriate courier companies.
1.5 Reviewing and disseminating incoming faxes as necessary, and assisting with outgoing faxes as time permits and entering and updating data in respective software.
1.6 Provide a meet and greet function for walk-in clients and successfully communicating company information and providing advice.
1.7 Ensuring, as far as possible, that complaints and concerns that you may receive are attended to speedily and satisfactorily. Informing the Manager-Sales on any significant issue(s).
1.8 Maintaining accurate records on properties, clients, and landlords. Any and all paperwork, documentation, contact details, reports or lists
1.9 Should able to use efficiently online brokerage real estate management system.
The candidate should have 2 to 3 years experience in similar field.

Selected Candidates