Customer Service

Telesales agents Dubai

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.



An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.



The goal is to help the company grow by bringing in customers and developing business.



Responsibilities

Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints

 

Customer service reps Dubai

 description: About the job:
We are looking for a passionate, friendly, yet professional Bilingual Customer Support Representative (fluent in Arabic & English) to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients

Responsibilities:
• Manage incoming (inbound) and outgoing (outbound) calls in a timely manner
• Answer questions about services or the company
• Provide information regarding service in an engaging manner
• Keep records of calls and note useful information
• Enter and update customer information in the database
• Handle complaints to preserve the company’s reputation
• Reach out to existing and potential customers to present our service offering
• Consistently make a good first impression when calling leads
• Answer all customer questions honestly and accurately
• Maintain a friendly, professional tone at all times
• Commit to departmental and individual quotas/goals
• Prepare and present achievements and KIPs

Qualifications:
- 1-2 years of experience as telesales, telemarketing, or call center representative or other customer service role
- Fluency in Arabic and English is a MUST
- Ability to learn about products and services and describe/explain them to prospects

Customer service manager Dubai

Job description: Preference will be given to qualified candidates who can demonstrate experience in the following;

• Reporting any potential incidents that could affect the safety and or security operations of any person or property
• Maintaining the highest possible levels of customer service at all times
• Ensuring all staff, contractors and visitors are authorized to enter the premises by means of valid passes
• Being responsible for all building keys and esnure keys are signed out for and returned on all occasions as applicable
• Confirming that each guard will report for duty in the appropriate dress and commence duties at the shift handover
• Reporting any security guard caught smoking whilst on duty
• Affirming that company mobile telephones are only used for company business while on static duties and personal calls should be confined to break periods

The ideal candidate must have a clean criminal record and must be physically fit to perform any duties.

Tele sales agents Dubai

Job description: FEMALE TELE SALES
Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products of the company. Asking questions to understand customer requirements and close sales. *Responsible for generating calls to potential customers with the main goal to achieve your sales quota. As a Tele Sales Representative, we are expecting you to be an outstanding communicator and listener with the professional, but friendly approach
Good Communication Skills
Location - Sharjah Preferred

Sybrid Pvt Ltd ----------- Call Centre Agents Dubai-------- To join their enthusiastic team. We have arranged Walk in interviews on anytime between 11am- 3pm. Please bring along a printed CV, your passport copy and Visa page. Major Job Responsibilities includes: • responding to inbound calls from customers and clients • processing order details onto the in house computer system • checking product availability • Liaise with international customers and clients – providing a first class service • Liaising with internal and external departments to ensure the dispatch of products Eligibility: • Candidate must be proficient in Arabic and English. • Must be ready to work in rotational shifts and split shifts • Must be a resident of Sharjah, Ajman, Dubai (or nearby) OR must be ready to relocate. • Dependent visas will be preferred Location: Office 1103, 11th floor , Golden Tower Opposite Holiday International Hotel Buheirah Corniche Road Mashreq Bank building ( same street as crystal plaza building) Near Gold Souk , Sharjah UAE

Call Centre Agents Dubai

Call Center Agent required for a Leading Outsourcing Company – Dubai

Responsibilities:

Handle customer inquires/calls over the telephone or chat as per the clients requirements.
Process orders, deliveries, forms & applications and describe product & services.
Deliver prepared sales scripts to persuade potential customers to up sell or purchase a product or service.
Manage & resolve customer complaints.Identify & escalate priority issues and route calls to appropriate resource.

About you:

Husband's/Father's sponsorship preferred.
Fluent in Arabic & English.
Typing speed - minimum 25 wpm.
Willing to join immediately.
Job Type: Full-time, 9hours/day, 6day a week

Salary: AED2,500 - AED3,000/month

Job Location: Dubai

Customer service agents dubai

Generalmotorslimited

Job description: Customer Service Representative


Overview

Collaborative and Respectful. A place to dream and do. These are just a few words that describe what life is like at General Motors. As one of the world’s most admired brands, General Motors is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to grow and challenge what’s possible with us.

Who we’re looking for

General Motors Customer Service Department is looking for a passionate and highly-motivated Customer Service Representative. The primary responsibility of this role is to support the Customer Service department's objective to take ownership of inbound communication (primarily telephone with some e-mail and written correspondence) from customer, dealers, financial institutions, etc.; evaluating the caller's requests, needs and concerns, and providing customer-oriented solution within established guidelines to build customer satisfaction and loyalty to TFS Brand.

What you’ll be doing:

Take ownership of calls by investigating, researching and resolving various questions regarding insurance, credit, and payment.
Provides accurate payment related information and processes phone payments and website inquiries in a timely manner.
Reviews customer history and where appropriate and based on established policies and procedures, processes retail extensions, due date changes and reasonable lease deferrals, waives late charges and makes payment arrangements.
Works with other departments to resolve customer account issues.
Documents all activities in a clear and concise manner utilizing the appropriate systems and in accordance with established procedures. 
Initiates appropriate forms to fulfill customer requests.
Researches unique customer requests using internal manuals, policies and guidelines, and promptly reports/refers more complex, non-routine issues to Customer Service Team Leader for resolution.

Qualifications

Excellent verbal communication and interpersonal skills.
Self-starter and independent. 
Team oriented and results driven.
Strong organizational skills and attention to details.
Attendance and Punctuality are essential for this position.
Ability to maintain regular and predictable attendance to support team and business objectives.
Capability to work flexible work hours, which may include day, evening and weekends shifts. 

Telesales agents Dubai

Baakza

Job description: We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Responsibilities

· Contact potential or existing customers to inform them about a product or service using scripts

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Enter and update customer information in the database

· Go the “extra mile” to meet sales quota and facilitate future sales

· Keep records of calls and sales and note useful information

Requirements

· Proven experience as telesales representative or other sales/customer service role

· Proven track record of successfully meeting sales quota preferably over the phone

Selected Candidates