Customer Service

Sybrid Pvt Ltd

Customer Service Officers Dubai-

To provide exceptional service to both external and internal customers by consistently meeting and exceeding the customer’s expectations. Handle customer’s questions, orders, and complaints and provide first call resolution with highest degree of courtesy and professionalism.

Key Responsibilities:

 Handle In-Bound & Out-Bound Calls.

 Manage and resolve customer complaints.

 Build customer’s interest in the services and products offered by the company.

 Provide customers with product and service information.

 Route calls to appropriate resource.

 Document all call information according to standard operating procedures.

 Follow up customer calls where necessary.

Data entry and maintenance of customer/potential customer data bases

 

 

 

Customer service reps Dubai

Job description: Air Maniax is currently looking for staffs to work as court monitors. We are looking for staff that are fun, friendly, hardworking and enthusiastic with lots of positive energy and big personalities who love to work with the children. 
more. 
KEY JOB REQUIREMENTS:
• Welcome all customers enthusiastically
• Monitor children and adults and relay all important and relative information regarding rules, regulations, and procedures to all guests while they are in the park
• Team oriented, responsible, motivated, comfortable dealing with the public and offering premium guest services as well as willing to support, encourage, and help other staff members as needed
• Must be able to effectively communicate with directors, managers, team members, and guests
• Understand that safety is the top priority and therefore complete daily safety inspection logs, fill out incident reports (when applicable), notify managers of any safety concerns, report any accidents immediately and participate in regular safety meetings
• Listen to instructions and follow the operating guidelines.
• Maintain park cleanliness before, during, and after the park is open
• Performs all other job-related duties as assigned or requested including operation of point of sale, answer phones, accurately take phone reservations and payment, be a party host
• Work hard to maintain and promote a positive work environment
• Be flexible and work days, nights, weekends and holidays as necessary.
• Have the ability to work in a noisy, fast-paced environment


KEY SKILLS/QUALIFICATIONS:
• Must be at least 18 years old
• Good communication skills required with fluency in English 
• Preference will be given to those that have 
o educational background linked to sports
o Enjoyment of sports (such as gymnastics, parkour, skydiving, skate boarding or other airborne sports) and physically fit.

PACKAGE
• Salary from AED 3,500 – AED 4,000 (including accommodation, transportation and food) per month

Telemarketing agents Dubai

Mahindraholidays

Job description: Urgently required Telemarketing Consultant

Job Description:

The key responsibilities of this function include:

• Achieving stretched targets in a result-focused environment.

• Fixing appointments with prospective clients and working in tandem with the sales team.

• Handling objections and resolving member/ customer conflicts.

• Building and maintaining strong client relationship and high level of customer service.


Required Skills:

Experience: 1-2 years of relevant experience in Telemarketing

Qualifications: Graduate

Receptionist Dubai

Answer and manage all office correspondence 2) Manage the Reception Area 3) Schedule appointments and meetings, take down minutes of the meetings 4) Generate and summarize reports for Management 5) Responsible for maintaining office records and personnel files 6) Track contracts and official documents to ensure timely renewal 7) Draft letters 8) Other duties as allotted by the Management Candidate Profile: 1) Should have excellent communication skills 2) Must be proficient in English, Arabic would be an advantage 3) Candidates on husband\'s visa preferred 4) Must be smart and have a pleasing personality 5) Must be a hard worker and able to multitask Applications without resumes and recent passport size photographs will not be considered.

Tele sales agents Dubai

Looking for enthusiastic Female Telesales Representative to contribute in generating sales for our company dealing in Du S M E (Small Medium Enterprises) products. You will be responsible for closing sales over the phone and maintaining good customer relationships with companies across U A E .

An effective telesales representative must be have excellent communication skills and have superior man management abilities. They must be comfortable presenting products or services over the phone as well as dealing with complaints and queries.
The goal is to help the company grow by bringing in customers and developing business and added to self development.

Requirements

Meticulous in following process and quality guidelines of the Company
Prior experience in Tele Sales would be advantageous
Ability to learn about products and services and describe/explain them to prospects.
Excellent knowledge of English.
Answer questions and explaining the features on each products and services
Enter and update customer information in the database
Go the “extra mile” to meet sales quota and facilitate future sales
40- 80 Calls per day to make out Requirements
Proven experience as telesales representative or other sales/customer service role
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Outstanding negotiation skills with the ability to resolve issues and address complaints
Job Type: Full-time

Salary: AED2,500.00 to AED3,000.00 /month

Receptionist Dubai

We are looking for sales receptionist to join our growing team. To be successful in this role, you will need an excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist will be an advantage. 

Applicant should:
- Able to meet monthly quota/ generate sales
- Excellent written and verbal communication skills; Fluent in English
- A proactive approach to dealing with issues that may arise
- Answering phone calls in a professional manner, and routing calls as necessary.
- Highly organized, able to multitask and work under pressure
- Able to contribute positively as part of a team, helping out with various tasks as required.

 

Secretary Dubai

Alahramtaqa

Job description: Secretary

The Successful Applicant
The successful candidate must be fluent in speaking, reading and writing Arabic and English Must be proactive and a team player Ideally have professional services experience Ability to Multi Task

The Role

• To assist Commercial Head by performing diverse and advanced secretarial and administrative duties. Prepares business travel schedules, management meetings, coordination with other departments. Coordinates with Admin, HR/Retail/Marketing/Finance.
• Manages the daily administrative functions and to keep Commercial head informed and focused on priority issues
• Handles a wide range of highly profiled and confidential information requiring a dedicated level of confidentiality at all times. Screens all requests for information and is sensitive to whom and in what form, information can be released.
• Sorts, reads and annotates incoming mail and documents. Initiates action with the Commercial Head incoming correspondence by determining priorities, forwarding to proper departments for action, or composing correspondence in response.
• Manages the Commercial Head’s travel agenda. Books travel arrangements, confirms business agendas, and arranges hotel bookings, vehicles and special events as required.
• Schedules the Commercial Head’s appointments and maintains his calendar. On own initiative makes alternative arrangements for cancelled or interrupted appointments.
• Maintains department’s generic file/records.
• Performs any other miscellaneous job required for the department

 

Receptionists Dubai

Leading Business consultancy company based in Dubai is looking for a good looking secretary and reception. qualification requirements :
1- Good looking and handsome and trustworthy.
2- Smart , sharp , ready to act fast , and have the ability to learn fast .
3- Organized and have a grate commitment with job and time saver
4- Have a good knowledge of Microsoft office tools and programs & very good internet user .
5- Have a general knowledge in Photoshop .
6- Fluent in ( speaking , writing and communication in English ) other language will be advance .
7- • Strong multitasking and prioritizing skills
• Ability to keep information confidential
• Strong written and oral communication skills
• Must be able to work independently as well as in a team
Other requirements will be discussing during interview

Selected Candidates