Customer Service

Call Centre Supervisor Dubai

An opportunity has arisen within the IT space for an experienced Call Centre Trainer in an ongoing contract.  The Call Centre Trainer will have responsibility for training the first level help desk service team. The role is based in Dubai

Customer service agents dubai

Generalmotorslimited

Job description: Customer Service Representative


Overview

Collaborative and Respectful. A place to dream and do. These are just a few words that describe what life is like at General Motors. As one of the world’s most admired brands, General Motors is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to grow and challenge what’s possible with us.

Who we’re looking for

General Motors Customer Service Department is looking for a passionate and highly-motivated Customer Service Representative. The primary responsibility of this role is to support the Customer Service department's objective to take ownership of inbound communication (primarily telephone with some e-mail and written correspondence) from customer, dealers, financial institutions, etc.; evaluating the caller's requests, needs and concerns, and providing customer-oriented solution within established guidelines to build customer satisfaction and loyalty to TFS Brand.

What you’ll be doing:

Take ownership of calls by investigating, researching and resolving various questions regarding insurance, credit, and payment.
Provides accurate payment related information and processes phone payments and website inquiries in a timely manner.
Reviews customer history and where appropriate and based on established policies and procedures, processes retail extensions, due date changes and reasonable lease deferrals, waives late charges and makes payment arrangements.
Works with other departments to resolve customer account issues.
Documents all activities in a clear and concise manner utilizing the appropriate systems and in accordance with established procedures. 
Initiates appropriate forms to fulfill customer requests.
Researches unique customer requests using internal manuals, policies and guidelines, and promptly reports/refers more complex, non-routine issues to Customer Service Team Leader for resolution.

Qualifications

Excellent verbal communication and interpersonal skills.
Self-starter and independent. 
Team oriented and results driven.
Strong organizational skills and attention to details.
Attendance and Punctuality are essential for this position.
Ability to maintain regular and predictable attendance to support team and business objectives.
Capability to work flexible work hours, which may include day, evening and weekends shifts. 

Telesales reps Dubai

IFSG GROUP

Job description: Telesales Representative Female
An effective telesales representative with excellent communication skills and have management abilities. They must be comfortable in presenting products or services over the phone as well as dealing with complaints and queries. The goal is to help the company grow by bringing in customers and developing business and added to self-development. You will be responsible for closing sales over the phone and maintaining good customer relationship.
• Husband/Father Sponsored Visa Preferred. 
• Fluent in English 
• Job Types: Full-time, Salary: AED2,000 to AED 2,500 /month+ Commission 
• Experience: Telemarketer: 2-3 year (Preferred) 
• Education: Graduate , Location: Dubai

Receptionists Dubai

Ras group of companies

Country: United Arab Emirates

Job description: Group of companies requires young, dynamic and smart female staff 
Receptionist (01) 
Purchase Assistant (02)
Sales Assistant (02)
Any nationality 
Arabs and Central Asia (preferred) 
Good Looks/Presentable 
Spouse Visa (preferred)
Visit Visa 
Salary – 2000-5000 per month

Customer service Dubai

Job Descriptions:
Searching customer to get clear view on their strategic objectives and hiring needs
Sourcing Clients requirements for the Recruitment
Crafting recruiting emails that attracts passive candidates
Designing and updating Jobs ads
Responsible in sourcing candidates from various online channels (social media and professional platforms) 
Conducting background checks of applicants
Conducting job interview via phone screening, video or in-person

Salary and benefits to be discussed upon interview.

Interested applicant may send CV 

Al Tair Quality

Telemarketing Professional Dubai

We urgently required a female candidate who can do good tele-marketing work. Candidate must have excellent communication skill, good team player, fluent in English and Hindi & computer skill. Preferably on Father Visa/Visit Visa with min. 1 year exp.
Skills/Qualifications: Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Handles Rejection, Professionalism, Product Knowledge

smartfinancedubai

Telesales Representative, where the main requirements are:

Ensuring the team meets the sales targets.
Sales training, development, and performance management. 
A good understanding of the market dynamics in the respective sector.
Developing sales strategies to guarantee success and growth.
Developing and maintaining customer relationships 
Disciplined use of CRM system, communication and customer management.
Handling customer complaints and enquiries.
Monitoring random calls for quality assurance

Secretary Dubai

Job description: The Metropolitan Hotel is currently looking to recruit qualified staffs to join a well-established and award winning team at the Metropolitan Hotel  Job Position: Receptionist Receiving and registering guests as they arrive. Control advance booking and reservations. Receive mails and direct them to the guests in the hotel. Receive the payment for accommodation. Allocation of rooms. Compilation of guest bills. Storage of records. Handling of client taxi requests. Safe keeping of client valuables. Handle guest requests like providing extra beddings or offering a certain kind of food. The Metropolitan Hotel is renowned for its service, style and elegance. We provide our guests with a truly memorable experience through personal care and attention to detail. Attracting a dedicated and diverse workforce is one of the keys to our success. We are proud to offer a competitive compensation and benefit plan which includes: Benefits Meals on Duty Childcare vouchers On the job training Discounted gym rates Uniform and uniform care Excellent employee recognition programme Preferential room rates for yourself and family Opportunities for promotion and transfer within the Company

Selected Candidates