Customer Service

Nota Invest

Secretary Dubai

We are looking for our client for a hiring a commercial secretary.
Experienced in Sales Manager, you will be responsible for:
• Managing customer sales records
• Check the purchase invoices
• Exploit management software
• Relay claims
• Business Meetings
• Reception and information of customers
• Establish commissions
• Perform rankings and archiving
• Advance the brand image and customer satisfaction with the quality
• Liaise between the members of the sales team, other services and head office
Your profile:
Experienced (minimum 3 years’ experience).
You have austerity qualities and team spirit

If you are interested in our offer thank you to send us your CV

Senior Customer Service Officer Dubai

- To provide customer service support through telephone and email correspondence.
- Take ownership to deliver on quality and speed of own work in order to meet the customer expectations through written work
- Handle routine and complex inquiries from internal and external customers within well-defined procedures and in a customer centric manner
- Contribute to the operational efficiency of the department through effective and efficient liaison with relevant individuals and units to ensure swift and efficient follow up of cases
- Maintain strict confidentiality of all data processed including clients details and historical records

FARS LLC

Cinema operator / retail salesgirl 8D Virtual Rides Cinema operator in a shopping mall outlet for a Recreational Services company in Dubai. Tasks to be conducted by the operator: Selling tickets to the customers Operating the cinema system Running and maintaining the outlet, and cinema\'s equipment Taking care of the equipment and the accessories Following the safety protocol Closing shift or daily cash and handover to the next shift operator or the manager Preparing daily sales reports by the end of each working day Preparing weekly and monthly sales and statistics reports Training will be provided at the site.

Telemarketing Officer Dubai

Job description: We are looking for qualified and enthusiastic telemarketing executive
Candidate should have good communication skills Generating prospective client or Leads through cold calling and following up on qualified and non-qualified leads.

Familiar with Social medias like Facebook, LinkedIn, Twitter and more Working with marketing team in coordinating various marketing activities.

Experience with Customer Service / Customer Service Abilities and Knowledge.
Must have excellent phone etiquette and demonstrate professionalism.
Must be able to prioritize work assignments and work in fast paced setting.
Must be proficient in computer systems.
Must have excellent communication (written and verbal).
Looking for Enthusiastic and positive people with willingness to learn, and ability to multi-task.

Skills and Qualifications:
Reporting Skills, Analyzing Information , Informing Others, Written Communication, Organization, Statistical Analysis, General Math Skills, Data Entry Skills, Microsoft Office Skills, Self-Development, Financial Skills

Customer Service Manager Dubai

Required Admin / Customer Service Executive - Arabic spkr preferred 

Job brief
We are looking for an administration & customer service representative. This person will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

The target is to ensure excellent service standards and maintain high customer satisfaction.
Responsibilities (CSR)
• Manage large amounts of incoming calls
• Generate sales leads (Upload Product / Price list to web portal)
• Follow-up with suppliers for updates on product & price list on day to day basis
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customer
Responsibilities (Administration)
The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

mymaid

CSR Dubai

Excellent verbal communication skills.• Detail oriented – pays attention to details at each customer’s location, with extra attention to any special requests.• Friendly and Professional – able to deal with customers when they are on-site while cleaning is being performed.• Team player – ability to work within a team where members depend on each other to get work done.• Self-starter – able to identify work that needs to be done and do it without being instructed to do so.• A desire to learn, seek new challenges and take on additional responsibilities.• Reasoning ability. Good common sense with the ability to solve practical problems.• Collect wasted paper and ensure that it is sent off for recycling purposes• Perform floor polishing and buffing activities• Keep a check on cleaning materials and re-order via the Manager.• Cooperate with the rest of the staff• Undertake any other duties as may be required from time to time.• Use cleaning solutions to remove stains and clean surfaces• Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.• Learn specific cleaning techniques of the company based on time and motion. Work smarter, not harder.•

Benefits: Free Accommodation + Transportation + Medical Insurance

Customer service reps Dubai

We are looking for a customer-oriented service representative.

What does a Customer Service Representative do?

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.


The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.


The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

Requirements

- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

1. - High school degree

Customer service manager Dubai

Who we are

Soopa is a Dubai–based online grocery marketplace. It brings supermarkets and specialty stores together under the umbrella of a great, unified shopping experience. 

We are looking for

We are looking for a Customer Service Executive who will help us to build innovative experiences for our Grocery App. We have a very strong focus on customer satisfaction and want to put our users in the forefront and ensure they have a pleasant an uninterrupted experience while achieving our business goals that keep the lights on. The challenge is very big and so is the impact you’ll have. Soopa is set out to change the way people do their grocery shopping and you will be part of the team that will make this transformation a reality.

If your qualifications are

- 3 years experience in customer care with e-commerce 
- Excellent written and spoken English and Arabic
- Understanding of e-commerce business and operations 
- Experience working on systems
- Available in UAE, work place is Dubai

Your responsibilities are

- Manage incoming calls
- Generate sales leads
- Handle customer complaints and deal with issues all the way to resolution 
- Liaise with operations and follow up orders, issues
- Marketing calls to customers 
- Identify and assess customers’ needs to achieve satisfaction

What you get

- Experience of work in developing and growing Dubai based start-up
- International team environment 
- Competitive salary 
- Company bonuses and awards

Selected Candidates