Customer Service

Call centre agents Dubai

Attend and manage inbound and outbound calls.
• Manage inquiries by phone, fax and emails.
• Sort and distributes received mails by post box and shipments by courier.
• Prepares and arrange pick up of documents or shipments with courier companies.
• Conducts follow up on shipment status; online and by phone.
• Delegate driver’s daily itinerary/task including airport pick up/drop for guest and staff.
• Keep tract of driver’s whereabouts thru company’s fleet tracking device/system.
• Updates company clients and employees contact details on company’s online system.
• Maintain document processes and ensure appropriate storage of all documentation
• Prepares records for entry into system.
• Ordering and maintaining stationery and equipment supplies.
• Organizing, storing and filling paperwork, documents and computer based information.
• Perform HR related job instructed by the HR Manager during his/her leaves, and assist on daily job as needed.
• To prepare monthly staff log book report
• To follow and update every two weeks vehicle petrol balance, Salik balance, traffic fine etc.

Receptionist/Customer Care Dubai

1. With pleasing personality
2. For Female only
3. Maximum age of 32 years old
4. Open to all nationality
5. Manage and close customer complaints
6. Coordination with sales team for major complaints
7. Perform mobile registration for the customer (B2B)
8. Answer all incoming calls and handle caller’s inquiries whenever possible
9. Performs receptionist functions
10. Receive, direct and relay telephone messages and fax messages

mymaid

CSR Dubai

Excellent verbal communication skills.• Detail oriented – pays attention to details at each customer’s location, with extra attention to any special requests.• Friendly and Professional – able to deal with customers when they are on-site while cleaning is being performed.• Team player – ability to work within a team where members depend on each other to get work done.• Self-starter – able to identify work that needs to be done and do it without being instructed to do so.• A desire to learn, seek new challenges and take on additional responsibilities.• Reasoning ability. Good common sense with the ability to solve practical problems.• Collect wasted paper and ensure that it is sent off for recycling purposes• Perform floor polishing and buffing activities• Keep a check on cleaning materials and re-order via the Manager.• Cooperate with the rest of the staff• Undertake any other duties as may be required from time to time.• Use cleaning solutions to remove stains and clean surfaces• Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.• Learn specific cleaning techniques of the company based on time and motion. Work smarter, not harder.•

Benefits: Free Accommodation + Transportation + Medical Insurance

Customer service Dubai

Manpower

Job description: URGENT HIRING :

CUSTOMER SERVICE REPRESENTATIVE

We are Urgently looking for a Male and females
Customer Service Representative

Must have their Own UAE Visa

We will issue 36 months Labour Work Permit.

Have communication experience

Computer Literate

Must speak English

Salary : 4000 AED

Working Hours : 8 Hours per day/ Friday Off
 

Telesales agents Dubai

Baakza

Job description: We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Responsibilities

· Contact potential or existing customers to inform them about a product or service using scripts

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Enter and update customer information in the database

· Go the “extra mile” to meet sales quota and facilitate future sales

· Keep records of calls and sales and note useful information

Requirements

· Proven experience as telesales representative or other sales/customer service role

· Proven track record of successfully meeting sales quota preferably over the phone

Receptionist Dubai

Job description: The Hotel Receptionist is responsible for providing efficient and exceptional service to a wide variety of individuals on a daily basis; including, guests, potential guests, vendor partners and team members.

A key responsibility of this position is to create amazing guest experiences which leave our clients and potential guests feeling assured, settled in and optimistic about the Hotel. These experiences can be delivered through a variety of activities, including: welcoming our guests, extending recognition to loyal guests, providing an accurate and efficient check in/check out process, promoting the Hotel program, assisting guests during their stay with questions or concerns and providing exceptional service to individuals contacting the hotel via phone. Individuals in this role must adhere to the Hotels standards and procedures in order to deliver a consistent guest experience across the brand while complying with all safety, security and quality measures.

telesales agents Dubai

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our USA immigration company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. You will be working from 7pm to 3am (USA office Hours), our office is located in The Dubai Airport Freezone.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business. All The leads will be warm due to our marketing plan, you will not be cold calling at all. 

We are willing to pay 6,000 AED per month plus commission to the successful candidate. 


Responsibilities

* Contact potential or existing customers to inform them about our immigration service using scripts
* Answer questions about our services or the company
* Ask questions to understand customer requirements and close sales
* Direct prospects to the field sales team when needed
* Enter and update customer information in the database
* Take and process cases in an accurate manner
* Handle grievances to preserve the company’s reputation
* Go the “extra mile” to meet sales quota and facilitate future sales
* Keep records of calls and sales and note useful information


Requirements

* Proven experience as telesales representative or other sales/customer service role
* Proven track record of successfully meeting sales quota preferably over the phone
* Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
* Ability to learn about products and services and describe/explain them to prospects
* American Accent Language Required
* Working Hours: 7pm to 3am
* Working Days: Monday to Friday
* Excellent communication and interpersonal skills
* Cool-tempered and able to handle rejection
* Outstanding negotiation skills with the ability to resolve issues and address complaints

 

daiichidigital

Customer service professional Dubai

Responsible for maintaining and expanding our customer database
• Strong working knowledge of Social Media: Facebook, Instagram and
Youtube
• Create social media strategies and assist in managing the blog, newsletter
and email campaigns
• Identify business opportunities by establishing contacts within the market
and developing relationships with prospects and recommending solutions
• Participate in a mixture of internal and client meetings
• Assist with other projects as assigned by management

Requirements to Apply:

• Must have access to a vehicle as the role will require you to be mobile
• Excellent English communication skills both verbal and written.
• Strong Microsoft Office, Excel, and Word skills
• Experience with Adobe is preferred
• Web design and development experience preferred

Selected Candidates