Jobs updated


Customer Service


Customer Service Reps Dubai

Hotel in the UAE has several openings for customer service reps, you must have at least 1 year experience and good English skills, you will greet guests and assist with check ins and check outs, we offer a great salary package plus relocation and housing

Televanguard

Call Centre Supervisor Dubai

An opportunity has arisen within the IT space for an experienced Call Centre Trainer in an ongoing contract.  The Call Centre Trainer will have responsibility for training the first level help desk service team. The role is based in Dubai

With direct reporting lines to the company’s Senior Directors, you will have the opportunity to influence the business on a considerable scale.
Duties will include:
Deliver ongoing training to staff
Assess staff after training
Regularly review training material
Conduct regular training needs analysis and action
Compile reports as required.
The successful candidate will have a Training & Assessment, previous experience in call centre training & strong communication skills.

ETA Dubai

Customer Service Manager Dubai

Receive all customer inquiries – service requests and complaints through CCC channels.
2- Responding to customer’ inquiry within the time frame aligned with high level of customer service.
3- Register the customer feedback on the system correctly and assigned the requests’ to operation team within the targeted SLA.
4- Follow up the operation team for all requests and escalate the pending requests to upper management based on escalation process and matrix.
5- Show a high level of professionalism in dealing with customer complaints.
6- Dealing with customer in appropriate and professional and present a good image for customer service and company as well.
7- Coordinate with operation team regarding service requests, and follow up the pending and planned works.
8- Prepare a daily report for all closed and pending jobs based on projects wise.


Skills / Qualifications:
1- Customer focus.
2- Logical thinking and good analytical skills.
3- Good communication skills.
4- Good listening and understanding.
5- Good appearance and elegance
6- Ability to work under pressure.

* Very Good in EXCEL and Data Analysis

Pitch Warner

Customer Service Agents Dubai

Responsible for the re-conciliation of the accounts with the customers. * Monitor the expenses per market and provide feedback. * Responsible for the sales representatives and is expected to be in touch with them regularly on daily basis and understand the happenings in each market. It is also his/her responsibility that each product category sales is being justified. * Distribution expansion plan should be done at the beginning of the month in consultation with HOD * Must carry out market price survey with the sales representatives and advice the HOD on the price changes. Thus helping in increasing the sales margins. * Promote/sell company’s products/services and Prospect and develop sales network * Coordinate shipping schedules and delivery of merchandise and services. * Provide on-the-job training to new sales employees * Ability to work with less or no supervision Requirements: * Bachelor\'s degree in Business Manager or any related discipline * 3-5 years working experience * Must be good with customer service skills * Must be trustworthy and self-disciplined * Must be a goal getter and very creative * Good Strategic Planning and Management Skills * Excellent organisational and time management skills all applications should be forwarded

internet global


Customer service agents Dubai

Communicate with customers through calls / emails and assist them with their inquiries.
- Redirect calls / emails to the concerned departments.
- Register complains on the allocated system to get the concerned department to contact the customer.
- Handling outbound calls.
- Maintain the required quality for the process.

Requirement:

- Arabic Speakers with Good Command of English Language is a MUST
- Graduate / Under graduate
- Good communication skills
- Customer Service Experience would be preferred


Interested qualified candidates may come for a walk-in interviews with an updated CV and passport copy.

Telesales agents Dubai


Name: Power Pen Office Equipment Trading LLC

Country: Dubai, UAE

Job description: Telesales Executive required for an IT Company.

Female only
Preferably with Telecalling experience in UAE but freshers with Call Center experience are welcome to apply
Experience in Stationary or IT Supplies is an advantage
Salary: AED 2,500 to AED 3,500 depends on experience + commission per month

 

Customer service Dubai


FIL AE

We are looking for a dynamic and smart young lady Customer Service cum Sales Coordinator with good English Language command for our Logistics company in Duba

Required Education, Skills and Qualifications

Good Time management skills

Good Interpersonal and communication skills

Excellent customer service skills

Advanced Microsoft office (Word, Outlook, Excel, and Powerpoint) skills required.

Experience in logistics or shipping is preferred.

Education: Bachelors degree

 

Telesales agents Dubai


Baakza

Job description: We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Responsibilities

· Contact potential or existing customers to inform them about a product or service using scripts

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Enter and update customer information in the database

· Go the “extra mile” to meet sales quota and facilitate future sales

· Keep records of calls and sales and note useful information

Requirements

· Proven experience as telesales representative or other sales/customer service role

· Proven track record of successfully meeting sales quota preferably over the phone