Customer Service

Receptionist Dubai

St Clair Real Estate

Job description: We are looking for a Receptionist to join our Corporate office. The perfect candidate is outgoing, a great communicator and professional. The Receptionist must have strong customer service, administrative skills and be technically savvy. This position requires attention to details, organizational skills and the ability to multi-task. The Receptionist serves as the face of the office by setting a warm friendly tone and anticipating office needs.

Job Description :

Answering telephone calls and if needed, directing callers to the appropriate personnel.
Entering Leads in CRM System. ust have experience of using CRM.
Making tenancy Contracts.
Taking care of properties under companies management.
Should have knowledge of Ejari
Welcoming visitors to the office and introducing them to the appropriate personnel.
Providing a range of reports depending on what is requested by the manager or sales associates.
Assisting with the maintenance of social media accounts.
Preparing and emailing a report on weekly activities to agents.
Updating Listings.
Overseeing the general appearance of the office, as well as keeping supplies well stocked.
 

Client Relation Executive Dubai

A Dubai based advertising and production company is currently on the look-out for a Client Relation Executive cum Office Manager who can serve as an interface between customers and the Company by providing the product and service information; resolving product and service problems and keeping a database of all active and prospective clients. The position will also be required to essentially ensure the smooth running of an office on a day-to-day basis. Attractive salary and an incentive bonus scheme offered for the right candidate. 

Duties and Responsibilities

1. Client Relation Executive Duties

• Attracts potential customers by providing adequate information regarding the product and services offered by the Company and suggesting information about other products and services.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

2. Office Manager Duties

• Perform clerical duties including filing, answering phone calls, responding to emails and preparing documents.
• Collect and keep track of invoices and billing.
• Provide administrative support to the operation team.
• Greet visitors and direct them to the appropriate person.
• Be the overall in-charge of all the admin duties of an office.

Person Specification

1. Experience and Qualification

• Previous office-based, secretarial or customer-facing work experience is essential,
• Basic Educational Qualification, preferably a graduate

2. Skills & Know-how

• Relationship-building skills,
• good interpersonal and time management skills,
• Good Problem-Solving skills,
• Proficiency in MS Office Applications such as Word, Outlook, Powerpoint and Excel.

Customer service manager Dubai

Drive Line is a leading supplier of equipment and spareparts to diverse industries and commercial undertakings in Oil & Gas, Marine, Process Industry, Power Generation, Material Handling and Construction sectors. Drive Line serves these industries with world-class products from Sumitomo Drive Technologies, Hansen Industrial Gearboxes, Stromag Couplings, Q-SPD Surface Drives, Rockford Clutch, Mechanics Driveshafts, Premium Transmissions among others. 

Roles & Responsibilities 
- Liasoning with vendors and customers 
- Handling mails, deliveries and invoices 
- Overseeing front desk area and assisting sales team as and when needed 
- Capable of managing multiple task and projects at the same time 

Qualifications 
- Bachelor's degree or equivalent 
- 2+ years' customer service experience 
- Well-organized with an aptitude in problem-solving 
- Strong verbal and written communication skills 
 

Customer service supervisor Dubai

Job description: 2-4 years of sales experience
Proven track record of successfully managing customer relationships
Highly self-motivated
Strong verbal and written communication skills
Schedule meetings and presentations with prospects
Communicate customer and prospect product pain points to appropriate departments
Coordinate with other team members and departments to optimize the sales effort
must speak Arabic

Customer Service Reps Dubai

We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities
1.Effectively manage incoming calls
2.Generate sales leads
3.Identify and assess customers’ needs to achieve satisfaction
4.Build sustainable relationships of trust through open and interactive communication
5.Provide accurate, valid and complete information by using the right methods/tools
6.Meet personal/team sales targets and call handling quotas
7.Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
8.Keep records of customer interactions, process customer accounts and file documents
9.Follow communication procedures, guidelines and policies
10.Take the extra mile to engage customers

Requirements

1.Proven customer support experience
2.Track record of over-achieving quota
3.Strong phone contact handling skills and active listening
4.Good and pleasent personality
5.Customer orientation and ability to adapt/respond to different types of characters
6.Excellent communication and presentation skills
7.Ability to multi-task, prioritise, and manage time effectively
8.Minimum College degree
9.Salary: AED 2,000.00 /month + 5% commission (on trial and will be finalize after satisfactory)
10.Job location: Greece Cluster, International City, Dubai - U.A.E.

Receptionist Dubai

Responsibilities:Office administration and management: Ensure the security, cleanliness and organization of the physical office environment. Overseeing clerical tasks, such as sorting and sending mail. Identify and manage third party goods and service providers when required, including raising Purchase Orders and paying invoices. Manage office supply and canteen inventory including purchasing supplies, daily monitoring and replenishmentReception and phone calls: Manage general reception duties and coverage – serve as a friendly, responsive resources for all employees, callers and visitors.Travel bookings: Coordinate for employee bookings in accordance with Company policy.Calendar and event management: Coordinate management calendars where required and coordinate events, including offsite meetings, visitor meetings and itineraries.HR: Assist with employee set-up and onboarding and employee exit procedures.IT: Oversee the business’ outsourced IT provider, including ensuring that technical queries have been escalated where required. Coordinate between the IT service provider and Rheem IT function. Manage the administration of all IT assets

Receptionist Dubai

Clubhouse receptionist inside of a Villa Community ( 470 Private Villas) with amenities such swimming pool, tennis, basketball, football, volleyball, gym.
The receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills (speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.


SALARY: 5500 AED PER MONTH
NO ACCOMMODATION 
COMPANY TRANSPORTATION PROVIDE
UNIFORM PROVIDE

Customer service officer Dubai

ARABIC SPEAKER CUSTOMER RELATIONS OFFICER 

TO BE BASED IN ABU DHABI, UAE

SALARY - AED 6,000.00 TO AED 7,000.00 per month
 


•Ensure high levels of customer satisfaction through excellent sales service
•Assess customers’ needs and provide assistance and information on product features
•Provide retail desk reception duties and answering phone calls in a cordial, timely and professional manner
•Meet and greet customer and clients in a professional and warm manner
•Maintain electronic and hard copy filing system
•Perform data entry (complete and accurate details of the customer)
•Prepare weekly report
•Updates Branch Manager by consolidating, analyzing, and forwarding daily sales action summaries
•Maintains promotional database
•Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports
•Demo car management which includes booking using due process.
•Coordinates and prepare documents needed for test drive
•Maintains clear, concise and up-to-day records of stock car levels.
•Assists sales team and guest as necessary with general administrative task including copying documents, shipping, emailing clients /customer,  
•Records and delivers minutes of sales management meetings (if there’s any)

Selected Candidates