Customer Service

Receptionist Dubai

Responsibilities:Office administration and management: Ensure the security, cleanliness and organization of the physical office environment. Overseeing clerical tasks, such as sorting and sending mail. Identify and manage third party goods and service providers when required, including raising Purchase Orders and paying invoices. Manage office supply and canteen inventory including purchasing supplies, daily monitoring and replenishmentReception and phone calls: Manage general reception duties and coverage – serve as a friendly, responsive resources for all employees, callers and visitors.Travel bookings: Coordinate for employee bookings in accordance with Company policy.Calendar and event management: Coordinate management calendars where required and coordinate events, including offsite meetings, visitor meetings and itineraries.HR: Assist with employee set-up and onboarding and employee exit procedures.IT: Oversee the business’ outsourced IT provider, including ensuring that technical queries have been escalated where required. Coordinate between the IT service provider and Rheem IT function. Manage the administration of all IT assets

Customer service reps Dubai

Voyage plan travel

Attend Customer queries & respond in timely manner
• Issue flight tickets,hotel reservation, visa & other travel related services
• Strive to exceed sales target
• Reporting all the sales in the accounting system.
• Handle inbound & outbound tours.
Good communication Skills and Sale Oriented.
 

Yellowstone Group

Position: Call Center Agent
Company: Yellowstone Group
 
Applicants must have Call Center Background COMPULSORY
Applicants must be Females ONLY On husband or daughter sponsor Visa COMPULSORY
If you don't meet these two requirements please do not send your CV.
 
Job Responsibilities:
Interview survey participants by telephone for a variety of projects
Communicate to participants the importance of the survey and why their participation is valuable. Enter responses accurately into a computer system while speaking with participants
 
Languages: English 100%
Other Languages Preferable
 
• Type at least 25 words per minute, with 99% accuracy
Salary: AED 3,000 /month
Required experience:
Call Center: 1 year
 

Telemarketers Dubai

We are looking for a telemarketer who can join our team! You will be responsible in making outbound calls to prospective clients. The candidate must be a College graduate, fluent in English and highly self-motivated with hands-on experience with MS Office (particularly MS Outlook, MS Word and MS Excel). Telemarketing / call center experience required.
The position involves calling new leads via phone and email, following up and managing leads in our CRM system. The position has tremendous growth and income opportunities. Salary depends on qualifications.

Call Centre Agents Dubai

Call Center Agent required for a Leading Outsourcing Company – Dubai

Responsibilities:

Handle customer inquires/calls over the telephone or chat as per the clients requirements.
Process orders, deliveries, forms & applications and describe product & services.
Deliver prepared sales scripts to persuade potential customers to up sell or purchase a product or service.
Manage & resolve customer complaints.Identify & escalate priority issues and route calls to appropriate resource.

About you:

Husband's/Father's sponsorship preferred.
Fluent in Arabic & English.
Typing speed - minimum 25 wpm.
Willing to join immediately.
Job Type: Full-time, 9hours/day, 6day a week

Salary: AED2,500 - AED3,000/month

Job Location: Dubai

Customer service manager Dubai

esteemed company in Dubai requires a Customer Service Executive to handle their product registration department. The candidate should possess the following characteristics, and should not be limited to:

• Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with clients and service providers.

• The candidate must possess advanced computer skills including experience in using personal computers; including Microsoft Office or similar applications. 

• Excellent organizational skills. Ability to read and understand verbal and written instructions.
 

Call Centre Representatives Dubai

We are looking for Call Center Representatives and a Call Center Supervisor for an expanding company in Dubai. You will responsible for the liaison between our company and its current and potential clients. You will interact by telephone with clients to provide information on the Company’s services, collect information on the client’s requirements, upsell services and conduct follow-up calls.

Responsibilities

• Manage incoming calls and customers service enquiries.
• Identify and assess the client’s needs and obtain client information
• Provide accurate and complete information about the services offered by the Company.
• Persuade potential clients to purchase a service from the Company
• Take the client through the booking process in a clear and informative manner
• Recommend new services, value added services, upgrades and renewals.
• Maintain enquiries and the client data bases
• Follow up on initial contacts and build relationships through open communication.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Contact businesses or private individuals
• Keep records of all conversations in our call center database

Education and Experience

• College Level
• Proficient in relevant computer applications and call center systems
• Previous experience within a call centre environment would be an advantage
• Good typing skills
• Knowledge of sales principles and methods
• Required language skills – English and English/Arabic
• Possess strong verbal communication skills, negotiation skills and adaptability

 

We require the following:

 

3 x Arabic/English speaking Representatives

3 x British Nationality/Educated Representatives

3 x English speaking Representatives with previous Call Centre experience

1 x Arabic/English speaking Supervisor with previous Call Centre experience.

 

We are offering a basic salary plus good commission structure

Customer service Dubai

Job description: Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.

Selected Candidates