Customer Service

Zaki Group

Receptionist for gents and ladies salons network located in best hotels in Palm Jumeirah, Dubai.
We are looking for a female receptionist, aged from 22-35, fluent in English, knowledge of Russian is an advantage too, experienced PC user, communicable, responsible, polite, experience as the administrator, hostess, receptionist is required.
Please send your CV

Customer service reps Dubai

Voyage plan travel

Attend Customer queries & respond in timely manner
• Issue flight tickets,hotel reservation, visa & other travel related services
• Strive to exceed sales target
• Reporting all the sales in the accounting system.
• Handle inbound & outbound tours.
Good communication Skills and Sale Oriented.
 

Customer service manager Dubai

Who we are

Soopa is a Dubai–based online grocery marketplace. It brings supermarkets and specialty stores together under the umbrella of a great, unified shopping experience. 

We are looking for

We are looking for a Customer Service Executive who will help us to build innovative experiences for our Grocery App. We have a very strong focus on customer satisfaction and want to put our users in the forefront and ensure they have a pleasant an uninterrupted experience while achieving our business goals that keep the lights on. The challenge is very big and so is the impact you’ll have. Soopa is set out to change the way people do their grocery shopping and you will be part of the team that will make this transformation a reality.

If your qualifications are

- 3 years experience in customer care with e-commerce 
- Excellent written and spoken English and Arabic
- Understanding of e-commerce business and operations 
- Experience working on systems
- Available in UAE, work place is Dubai

Your responsibilities are

- Manage incoming calls
- Generate sales leads
- Handle customer complaints and deal with issues all the way to resolution 
- Liaise with operations and follow up orders, issues
- Marketing calls to customers 
- Identify and assess customers’ needs to achieve satisfaction

What you get

- Experience of work in developing and growing Dubai based start-up
- International team environment 
- Competitive salary 
- Company bonuses and awards

Customer Service Manager Dubai

Effective resource planning for customer service • Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills • Implements a high standard of customer focus within the store , Regularly assesses customer service standards within the store • Create seamless customer service orientation among employees by ensuring timely and efficient customer service • Ensure customer needs are met and complaints/ queries are resolved in a timely manner

Receptionist Dubai

Clubhouse receptionist inside of a Villa Community ( 470 Private Villas) with amenities such swimming pool, tennis, basketball, football, volleyball, gym.
The receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills (speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.


SALARY: 5500 AED PER MONTH
NO ACCOMMODATION 
COMPANY TRANSPORTATION PROVIDE
UNIFORM PROVIDE

trafalgar-properties

Customer Service Officer Dubai

Resolve client issues reported by phone, email, and through cases in a Customer Relationship Management (CRM) system.
Communicate effectively with customers via phone and email.
Navigate multiple software systems to locate information and troubleshoot problems.
Ensure that client issues are dealt with in an efficient and satisfactory manner under time constraints.
Understand the company’s capabilities and service offerings and effectively communicate them to clients.
Work closely with internal teams in order to maintain a continuous knowledge of customers and properties in order to identify potential issues and/or related opportunities to strengthen the relationship.
Send mailers, update information, data entry and assist the marketing Team
Escalate issues, as necessary, to the Client Services Manager and Team Lead.
You should be aspiring to lead the customer services of the Company.
Must have experience in CRM / Data Management.
Great English. Resourceful. Excellent Time Manager.
We are looking for some one who can join immediately with the visit visa status.

Must hold a Bachelor degree from a reputed university
Prior customer service and/or sales experience
Driven for results and goal oriented
Must have attention to detail to fully satisfy client’s needs
Must possess a positive attitude and strong work ethics
Ability to fully explain value added service recommendations to the client
Must be able to manage in a fast paced work environment
Must have superb customer service skills
Professional appearance and work ethic
Self-motivated, goal oriented, and ability to work within a fast paced environment.
Considering some on visit visa and able to start immediately.
Job Type: Full-time

Salary: AED4,000.00 /month

Required education:

Bachelor's
Required experience:

Customer Service: 3 years
CRM or Data management: 1 year
Required language:

Customer service Dubai

Job Descriptions:
Searching customer to get clear view on their strategic objectives and hiring needs
Sourcing Clients requirements for the Recruitment
Crafting recruiting emails that attracts passive candidates
Designing and updating Jobs ads
Responsible in sourcing candidates from various online channels (social media and professional platforms) 
Conducting background checks of applicants
Conducting job interview via phone screening, video or in-person

Salary and benefits to be discussed upon interview.

Interested applicant may send CV 

Customer service manager Dubai

Job description: Preference will be given to qualified candidates who can demonstrate experience in the following;

• Reporting any potential incidents that could affect the safety and or security operations of any person or property
• Maintaining the highest possible levels of customer service at all times
• Ensuring all staff, contractors and visitors are authorized to enter the premises by means of valid passes
• Being responsible for all building keys and esnure keys are signed out for and returned on all occasions as applicable
• Confirming that each guard will report for duty in the appropriate dress and commence duties at the shift handover
• Reporting any security guard caught smoking whilst on duty
• Affirming that company mobile telephones are only used for company business while on static duties and personal calls should be confined to break periods

The ideal candidate must have a clean criminal record and must be physically fit to perform any duties.

Selected Candidates