Customer Service

Receptionist Dubai

Proven work experience as a Receptionist, Front Office Representative or similar role

2. Proficiency in Microsoft Office Suite

3. Hands-on experience with office equipment (e.g. fax machines and printers)

4. Professional attitude and appearance

5. Solid written and verbal communication skills

6. Ability to be resourceful and proactive when issues arise

7. Excellent organizational skills

8. Multitasking and time-management skills, with the ability to prioritize tasks

9. Customer service attitude
 

Telemarkers Dubai

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to take our services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Responsibilities
Cold call people using a given phone directory to sell our service
Answer incoming calls from prospective customers
Ask pertinent questions to understand the customer’s requirements
Record the customer’s personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
Requirements
Proven experience as telemarketer or similar sales/customer service role
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and presentation skills
Proficient in English
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle customer rejection
High school diploma;
Should have 2-5 years of experience in outbound calling/service industry
 

Receptionist Dubai

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.

Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.

Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
 

Receptionists Dubai

As a Receptionist/Front Desk Officer. Duties and responsibilities will include, but not limited to:
1.1 Carrying out the day-to-day duties of front desk reception in order to ensure the smooth and efficient running of the switchboard, answering telephone calls in a timely and efficient manner, transferring calls as necessary, dealing with general enquiries, and/or referring clients to the appropriate leasing agent or division.
1.2 Coordinating the delivery and pick up of business-related documents (checks, etc) through appropriate courier companies on behalf of staff and division managers. Maintaining accurate records on these transactions and reconciling them with monthly statement of accounts, as provided and/or requested by the Accounts Division.
1.3 Reviewing and disseminating incoming faxes as necessary, and assisting with outgoing faxes as time permits.
1.4 Coordinating the delivery and pick up of business-related documents through appropriate courier companies.
1.5 Reviewing and disseminating incoming faxes as necessary, and assisting with outgoing faxes as time permits and entering and updating data in respective software.
1.6 Provide a meet and greet function for walk-in clients and successfully communicating company information and providing advice.
1.7 Ensuring, as far as possible, that complaints and concerns that you may receive are attended to speedily and satisfactorily. Informing the Manager-Sales on any significant issue(s).
1.8 Maintaining accurate records on properties, clients, and landlords. Any and all paperwork, documentation, contact details, reports or lists
1.9 Should able to use efficiently online brokerage real estate management system.
The candidate should have 2 to 3 years experience in similar field.

Reception Dubai

Job Summary & Responsibilities

Operating the telephone system in a professional manner.

Receiving, circulating & distributing all incoming mails & faxes to the necessary entities.

Assisting & guiding the clients/suppliers to the appropriate department for their follow-up and concerns.

Preparing reports and other documents using available formats and tools according to immediate superior instructions.

Executing forms and procedures as requested by the superiors in the proper format.

Carrying out all tasks this might be deemed necessary for the execution of duties and or for the benefit of the company.

Attending & assisting the different departments or any administration task in case of additional work.

Filing & documenting incoming & outgoing documents. Typing & drafting correspondence.

Monitor and submit office supplies request as necessary.

Requirements

Bachelor's Degree graduate.

Minimum of 1 year experience at the same position.

Good communication skills.

Business Development Manager Dubai

We Multinational Corporate Business Group operating in 20 countries with 17 different companies our media companies now we are looking for Corporate Client Relation Head Female for our Business Group, Masters or equal females who have well groomed pleasant personality fluent in English able to Lead all corporate and client Head also look after Corporate clients business deal with them, regarding business with company able to provide full details and make deals also take care corporate client provide maximum facilities when they using our jets or Cruise Service, and distribution network for hydro herbal molasses etc  handle  electronic and print media campaigns for our corporate clients, have new visions in mind with sharp mind reading skill to handle clients with there business requirements, freely able to work late extensive hours including nights can work and complete presentation in short notice able to lead her team, can frequently travel in country and aboard regarding business meetings, official parties, shoots for commercials, media companies, and any other event, persons should be Fully liberal bold open minded in every sense can easily wear proper office western cloths while out of country, can able to use her personality charm with strong convincing power together to impress clients, fully familiar with computer, Her personality charm will be plus point as people know its always hard to deal with corporate sector specially when you have Multinational companies and international business clients, remember its not a 9 to 5 normal office job its media related time consuming and demanding job in every sense,
 
We only deal with selective companies as corporate clients so as a Head of department person can expand business volume with them in Media, Manufacturing, Hospitality, Trading, Import Export, Resorts, Business small jets, luxury small boats, café, hotels  business, kindly send full CV with face impressions and complete details so we can easily process without wasting time, kindly read all job details carefully before apply best salary package with all necessary facilities will provide to perform duty with best abilities,
 
able to take deep interest in culture and traditions also able to motivate people about our services in media event management production, other trading items, molasses, chartered Jets and mini Cruise/boats for business or holidays in 20 countries  make very friendly and affordable tour plans for them take active part of every national level celebrations, make very close relations with local print electronic media, able to create very healthy promotion campaign

Nota Invest

Secretary Dubai

We are looking for our client for a hiring a commercial secretary.
Experienced in Sales Manager, you will be responsible for:
• Managing customer sales records
• Check the purchase invoices
• Exploit management software
• Relay claims
• Business Meetings
• Reception and information of customers
• Establish commissions
• Perform rankings and archiving
• Advance the brand image and customer satisfaction with the quality
• Liaise between the members of the sales team, other services and head office
Your profile:
Experienced (minimum 3 years’ experience).
You have austerity qualities and team spirit

If you are interested in our offer thank you to send us your CV

ETA Dubai

Customer Service Manager Dubai

Receive all customer inquiries – service requests and complaints through CCC channels.
2- Responding to customer’ inquiry within the time frame aligned with high level of customer service.
3- Register the customer feedback on the system correctly and assigned the requests’ to operation team within the targeted SLA.
4- Follow up the operation team for all requests and escalate the pending requests to upper management based on escalation process and matrix.
5- Show a high level of professionalism in dealing with customer complaints.
6- Dealing with customer in appropriate and professional and present a good image for customer service and company as well.
7- Coordinate with operation team regarding service requests, and follow up the pending and planned works.
8- Prepare a daily report for all closed and pending jobs based on projects wise.


Skills / Qualifications:
1- Customer focus.
2- Logical thinking and good analytical skills.
3- Good communication skills.
4- Good listening and understanding.
5- Good appearance and elegance
6- Ability to work under pressure.

* Very Good in EXCEL and Data Analysis

Selected Candidates