Customer Service

Client Relation Executive Dubai

A Dubai based advertising and production company is currently on the look-out for a Client Relation Executive cum Office Manager who can serve as an interface between customers and the Company by providing the product and service information; resolving product and service problems and keeping a database of all active and prospective clients. The position will also be required to essentially ensure the smooth running of an office on a day-to-day basis. Attractive salary and an incentive bonus scheme offered for the right candidate. 

Duties and Responsibilities

1. Client Relation Executive Duties

• Attracts potential customers by providing adequate information regarding the product and services offered by the Company and suggesting information about other products and services.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

2. Office Manager Duties

• Perform clerical duties including filing, answering phone calls, responding to emails and preparing documents.
• Collect and keep track of invoices and billing.
• Provide administrative support to the operation team.
• Greet visitors and direct them to the appropriate person.
• Be the overall in-charge of all the admin duties of an office.

Person Specification

1. Experience and Qualification

• Previous office-based, secretarial or customer-facing work experience is essential,
• Basic Educational Qualification, preferably a graduate

2. Skills & Know-how

• Relationship-building skills,
• good interpersonal and time management skills,
• Good Problem-Solving skills,
• Proficiency in MS Office Applications such as Word, Outlook, Powerpoint and Excel.

Receptionist Dubai

New JLT salon looking for a Receptionist 

New progressive salon concept coming up in JLT. Looking for energetic, enthusiastic, diligent and customer-oriented front desk receptionist. Good starting salary is offered (6500 aed) with an opportunity to increase it based on sales (1%). 

Responsibilities:
- Welcome the customers 
- Manage phone / website bookings  
- Manage salon's retail stock
- Control the attendance and the cleanliness of the salon
- Promote and sell salon's retail products 
- Attend work trainings if required

Qualification requirements:
- Be punctual, responsible, strong personality, able to manage others and anticipate customer needs
- Customer-oriented, able to smile all the time, able to resolve conflicts with customers in diplomatic way
- Excellent level of English; able to understand clients' needs and interact with them, able to use professional language
- Experience working in Dubai is a bonus

Call Centre Representatives Dubai

We are looking for Call Center Representatives and a Call Center Supervisor for an expanding company in Dubai. You will responsible for the liaison between our company and its current and potential clients. You will interact by telephone with clients to provide information on the Company’s services, collect information on the client’s requirements, upsell services and conduct follow-up calls.

Responsibilities

• Manage incoming calls and customers service enquiries.
• Identify and assess the client’s needs and obtain client information
• Provide accurate and complete information about the services offered by the Company.
• Persuade potential clients to purchase a service from the Company
• Take the client through the booking process in a clear and informative manner
• Recommend new services, value added services, upgrades and renewals.
• Maintain enquiries and the client data bases
• Follow up on initial contacts and build relationships through open communication.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Contact businesses or private individuals
• Keep records of all conversations in our call center database

Education and Experience

• College Level
• Proficient in relevant computer applications and call center systems
• Previous experience within a call centre environment would be an advantage
• Good typing skills
• Knowledge of sales principles and methods
• Required language skills – English and English/Arabic
• Possess strong verbal communication skills, negotiation skills and adaptability

 

We require the following:

 

3 x Arabic/English speaking Representatives

3 x British Nationality/Educated Representatives

3 x English speaking Representatives with previous Call Centre experience

1 x Arabic/English speaking Supervisor with previous Call Centre experience.

 

We are offering a basic salary plus good commission structure

flaretechnical

Receptionist Dubai

Job description: Receptionist / Admin Assistant 
Flare Technical Services LLC - Dubai 
AED3,000 a month

Requirements:
• Experience: 2 year ( UAE )
• Bachelors degree
• Female
• Single
• Joining Date: 30th April or 1st of May 2017 
Duties and Responsibilities:
• Handle phone calls and inquiries.
• Knowledgeable in Microsoft Office. (Excel & Word & Outlook)•
• Prepare reports and filing.
• Arrange appointments and meetings.
• Must be very presentable with absolute perfect command in spoken, written and comprehensive English.•
• Perform basic admin and operations duties.
Job Type: Full-time
Salary: AED3,000.00 /month
Required experience:
• Receptionist: 2 year

 

daiichidigital

Customer service professional Dubai

Responsible for maintaining and expanding our customer database
• Strong working knowledge of Social Media: Facebook, Instagram and
Youtube
• Create social media strategies and assist in managing the blog, newsletter
and email campaigns
• Identify business opportunities by establishing contacts within the market
and developing relationships with prospects and recommending solutions
• Participate in a mixture of internal and client meetings
• Assist with other projects as assigned by management

Requirements to Apply:

• Must have access to a vehicle as the role will require you to be mobile
• Excellent English communication skills both verbal and written.
• Strong Microsoft Office, Excel, and Word skills
• Experience with Adobe is preferred
• Web design and development experience preferred

Senior Tele-sales Agent Dubai

We are seeking candidates who are graduates and fluent in English language skills for tele sales job profile. Idially, the candidate must have his own Visa and the job is purely on Commission basis.
Typically you can earn comissions from smiply sitting at your home and making calls to Customer who would be Senior Managers of Corporates in Dubai and making appointments for our Director-Sales.
We are in the business of Corporate training in 'Image Management & Soft Skills.' You will be explianed more about our business and approach if we feel you are the ideal candidate. 
 

Receptionist Dubai

One of the best and largest Property Development Companies in the Middle East is looking to hire urgently Receptionist / Front-Desk Executive (Arabic Speaker) with competitive salary and excellent benefits.
 
Job Description:
As A Receptionist/Front-Desk Executive you will be responsible for handling all front desk and administration work related to the company (greeting and assisting visitors, answering and directing calls, providing administrative support, etc...)
 Qualifications:
Must be Arabic Speaker -
-  Age range "21-28"
Great Personality -
Excellent communication skills -
Experience in administrative activities will be a plus -

Customer service reps Dubai

Voyage plan travel

Attend Customer queries & respond in timely manner
• Issue flight tickets,hotel reservation, visa & other travel related services
• Strive to exceed sales target
• Reporting all the sales in the accounting system.
• Handle inbound & outbound tours.
Good communication Skills and Sale Oriented.
 

Selected Candidates