Jobs updated
Customer Service
Receptionist Dubai
Looking for female receptionist for beauty Clinic in Dubai. (English & Arabic speaker)
Responsibilities:
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Register the clients in software and assist to call center for follow up the clients
Skills:
Candidates should be fluent in Arabic and English.
Gulf Appointments
Customer Service Representative Dubai
Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.
PRIMARY RESPONSIBILITIES
> Resolve customer complaints via phone, email, mail, or social media.
> Use telephones to reach out to customers and verify account information.
> Greet customers warmly and ascertain problem or reason for calling.
> Cancel or upgrade accounts.
> Assist with placement of orders, refunds, or exchanges.
> Advise on company information.
> Take payment information and other pertinent information such as addresses and phone numbers.
> Place or cancel orders.
> Answer questions about warranties or terms of sale.
> Act as the company gatekeeper.
> Suggest solutions when a product malfunctions.
> Handle product recalls.
> Attempt to persuade customer to reconsider cancellation.
> Inform customer of deals and promotions.
> Sell products and services.
> Utilize computer technology to handle high call volumes.
> Work with customer service manager to ensure proper customer service is being delivered.
> Close out or open call records.
> Compile reports on overall customer satisfaction.
Customer service manager Dubai
Job description: 1)To ensure the efficient and effective use of staff, workshop/bodyshop facilities and equipment.
2)To determine customers’ needs and respond as necessary in accordance with directions issued on customer care, including booking in vehicles for maintenance, repair and bodywork.
To determine priorities and allocate work to workshop/bodyshop staff.
3)To monitor work progress, and pursue as necessary.
To advise on best methods of repair and determine repair times in consultation with the Service Manager, vehicle manufacturers’ information, or ICME/Thatchams standards.
4)To ensure service and repair targets are met.
5)To liaise with the Parts Manager or Service Manager on issues affecting availability of parts, and to take responsibility for parts ordering in the absence of a Parts Officer.
6)To operate the Computerised Workshop Management, ordering and parts system to aid the following tasks: creation and updating of job sheets; allocation of work to individual members of staff by inserting employee numbers; enter start and time finished on jobs; recording of vehicle downtime; ordering of parts and equipment against job sheet numbers, receipt of parts and equipment; transfer of parts and equipment and recording of labour to jobs.
Telesales agents Dubai
IBM MIDDLE EAST
Job description: Telesales ladies
Employment Type: Full Time
Monthly Salary: 2,500 - 3,500 per month AED
Job Role: Telesales
Benefits: Commission
Minimum Work Experience: 2 Years
Minimum Education Level: Bachelors Degree
Listed By: Employer
Company Size: 1-10
Career Level: Mid-level
Customer service manager Dubai
What is the Job-like?
•Be the point person for office upkeep & employee experience.
•Liaise with facility management vendors, including cleaning, catering and security services.
•Organize the office and order stationery/equipment.
•Maintain the office condition and arrange necessary repairs.
•Maintain and replenish office dry & wet pantry inventory.
•Coordinate with IT department for all tech equipment setup and management.
•Scanning/filing paperwork as needed.
•Process office & employee expenses reports and invoices.
•Provide support to visitors.
•Address employees query regarding issues (e.g. stationery, travel arrangements etc.)
•Organize in-house or off-site activities around dignitary visits, meetings, conferences etc.
Who should apply for this role? (Experience required, skills, Roles and Responsibilities)
•3+ years’ office management experience in UAE.
•Fluency in oral & written English (Arabic, Hindi other languages a plus).
•Experience with administration of corporate matters (e.g. trade license renewals, Visa applications, etc.)
•Valid UAE driver’s license.
•High School degree
•Basic MS Office Skills (Word, Excel & Outlook)
•Monday to Friday work week, given setup of global offices
Other Skills/Qualifications:
•Ability to pay attention to detail in the fast paced environment
•Comfortable with problem-solving with minimum oversight.
•Ability to improve processes
Client Relation Executive Dubai
A Dubai based advertising and production company is currently on the look-out for a Client Relation Executive cum Office Manager who can serve as an interface between customers and the Company by providing the product and service information; resolving product and service problems and keeping a database of all active and prospective clients. The position will also be required to essentially ensure the smooth running of an office on a day-to-day basis. Attractive salary and an incentive bonus scheme offered for the right candidate.
Duties and Responsibilities
- Client Relation Executive Duties
- Attracts potential customers by providing adequate information regarding the product and services offered by the Company and suggesting information about other products and services.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Office Manager Duties
- Perform clerical duties including filing, answering phone calls, responding to emails and preparing documents.
- Collect and keep track of invoices and billing.
- Provide administrative support to the operation team.
- Greet visitors and direct them to the appropriate person.
- Be the overall in-charge of all the admin duties of an office.
Person Specification
- Experience and Qualification
- Previous office-based, secretarial or customer-facing work experience is essential,
- Basic Educational Qualification, preferably a graduate
- Skills & Know-how
- Relationship-building skills,
- good interpersonal and time management skills,
- Good Problem-Solving skills,
- Proficiency in MS Office Applications such as Word, Outlook, Powerpoint and Excel.
Senior Tele-sales Agent Dubai
We are seeking candidates who are graduates and fluent in English language skills for tele sales job profile. Idially, the candidate must have his own Visa and the job is purely on Commission basis.
Typically you can earn comissions from smiply sitting at your home and making calls to Customer who would be Senior Managers of Corporates in Dubai and making appointments for our Director-Sales.
We are in the business of Corporate training in 'Image Management & Soft Skills.' You will be explianed more about our business and approach if we feel you are the ideal candidate.
LITZ
Telesales Executive Dubai
We are looking for a Telesales Executive who is capable of making calls thereby generating interest, qualifying prospects and closing sales.
Responsibilities :
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Contributing to team effort by accomplishing related results as needed.
Understand customer needs and requirements
Research accounts, identify key players and generate interest
Maintain and expand your database of prospects
Skills/Qualification Required:
Energetic with an positive attitude
Excellent Communication Skills in English.
Degree / Post Graduate
2-3 Yrs UAE experience preferably in telesales.
Fresher with fire in the belly can also apply
Salary Offered
3,000 – 3,500 Dhs. + Commission
