Customer Service

Mac Hush

Call centre agent Dubai

Job description: Looking for a mid level experienced Call Center Agent in UAE.

Job Details:

Answer incoming calls and respond to customer’s emails.
Research required information using available resources.
Document all call information according to standard operating procedures.
Recognize, document, and alert the management team of trends in customer calls.

Call customers to schedule delivery appointment and confirm delivery address.
Coordinate with logistics staff and supervisors regarding any urgent shipments or special requests.
Answer calls and respond to customer requests.
Provide customers with information regarding delivery status.
Identify, research, and resolve customer issues.
Follow-up on customer enquires & ensure timely resolution.
Complete call logs and reports.
Recommend process improvements to supervisor.

Job Requirements:

Superior listening, verbal, and written communication skills.
One year experience in same field.
Excellent data entry and typing skills.
Male/Female required
High school diploma or equivalent.

 

trafalgar-properties

Customer Service Officer Dubai

Resolve client issues reported by phone, email, and through cases in a Customer Relationship Management (CRM) system.
Communicate effectively with customers via phone and email.
Navigate multiple software systems to locate information and troubleshoot problems.
Ensure that client issues are dealt with in an efficient and satisfactory manner under time constraints.
Understand the company’s capabilities and service offerings and effectively communicate them to clients.
Work closely with internal teams in order to maintain a continuous knowledge of customers and properties in order to identify potential issues and/or related opportunities to strengthen the relationship.
Send mailers, update information, data entry and assist the marketing Team
Escalate issues, as necessary, to the Client Services Manager and Team Lead.
You should be aspiring to lead the customer services of the Company.
Must have experience in CRM / Data Management.
Great English. Resourceful. Excellent Time Manager.
We are looking for some one who can join immediately with the visit visa status.

Must hold a Bachelor degree from a reputed university
Prior customer service and/or sales experience
Driven for results and goal oriented
Must have attention to detail to fully satisfy client’s needs
Must possess a positive attitude and strong work ethics
Ability to fully explain value added service recommendations to the client
Must be able to manage in a fast paced work environment
Must have superb customer service skills
Professional appearance and work ethic
Self-motivated, goal oriented, and ability to work within a fast paced environment.
Considering some on visit visa and able to start immediately.
Job Type: Full-time

Salary: AED4,000.00 /month

Required education:

Bachelor's
Required experience:

Customer Service: 3 years
CRM or Data management: 1 year
Required language:

Customer service officers Dubai

Al-muheet


Able to achieve daily and monthly targets.
Communicate with customers in an effective manner by listening to their needs and providing suitable options for them.
Generating leads and visiting potential customers to sell services.
Enthusiastic, flexible and self-motivated to generate maximum sales.

Responsibilities and Duties

Must have basic knowledge of the IT services
Must have at least six month Gulf experience or at least some potential client list holders.
Must have a strong communication and sales tactques skills like convincing clients and deal closing skills
Must be good at speaking English

Job Type: Full-time

Salary: AED6,000.00 /month

Telemarketing Officer Dubai

Job description: We are looking for qualified and enthusiastic telemarketing executive
Candidate should have good communication skills Generating prospective client or Leads through cold calling and following up on qualified and non-qualified leads.

Familiar with Social medias like Facebook, LinkedIn, Twitter and more Working with marketing team in coordinating various marketing activities.

Experience with Customer Service / Customer Service Abilities and Knowledge.
Must have excellent phone etiquette and demonstrate professionalism.
Must be able to prioritize work assignments and work in fast paced setting.
Must be proficient in computer systems.
Must have excellent communication (written and verbal).
Looking for Enthusiastic and positive people with willingness to learn, and ability to multi-task.

Skills and Qualifications:
Reporting Skills, Analyzing Information , Informing Others, Written Communication, Organization, Statistical Analysis, General Math Skills, Data Entry Skills, Microsoft Office Skills, Self-Development, Financial Skills

Call centre agents Dubai

Job description: Looking for Call Center Agent – Arabic Speaker
It’s important the person can speak and write fluent Arabic as he/she will answer the calls and reply by WhatsApp.
With experience in the same field and in Leisure.
6 days a week
Starting date: asap
Send your CV

Customer service reps Dubai

kiaowa dubai

Country: United Arab Emirates
Job description: Online customer service
Good at communicating with people, good teamwork spirit and high sense of responsibility to ensure the quality of work.
Flexibility
Can speak Arabic, English, female
Have online marketing experience
Minimum 1 year uae experience required
 

Customer service manager Dubai

Who we are

Soopa is a Dubai–based online grocery marketplace. It brings supermarkets and specialty stores together under the umbrella of a great, unified shopping experience. 

We are looking for

We are looking for a Customer Service Executive who will help us to build innovative experiences for our Grocery App. We have a very strong focus on customer satisfaction and want to put our users in the forefront and ensure they have a pleasant an uninterrupted experience while achieving our business goals that keep the lights on. The challenge is very big and so is the impact you’ll have. Soopa is set out to change the way people do their grocery shopping and you will be part of the team that will make this transformation a reality.

If your qualifications are

- 3 years experience in customer care with e-commerce 
- Excellent written and spoken English and Arabic
- Understanding of e-commerce business and operations 
- Experience working on systems
- Available in UAE, work place is Dubai

Your responsibilities are

- Manage incoming calls
- Generate sales leads
- Handle customer complaints and deal with issues all the way to resolution 
- Liaise with operations and follow up orders, issues
- Marketing calls to customers 
- Identify and assess customers’ needs to achieve satisfaction

What you get

- Experience of work in developing and growing Dubai based start-up
- International team environment 
- Competitive salary 
- Company bonuses and awards

Receptionist Dubai

New progressive salon concept coming up in JLT. Looking for energetic, enthusiastic, diligent and customer-oriented female front desk receptionist. Good starting salary is offered (6500 aed) with an opportunity to increase it based on sales (1%).

 

Responsibilities:

- Welcome the customers

- Manage phone / website bookings

- Manage salon's retail stock

- Control the attendance and the cleanliness of the salon

- Promote and sell salon's retail products

- Attend work trainings if required

 

- NEEDS TO BE OUTSTANDING AT CUSTOMER SERVICE, able to smile all the time, able to go extra mile, able to resolve conflicts with customers in diplomatic way - APPLY ONLY IF YOU MATCH THIS REQUIREMENT PLEASE

- EXCELLENT LEVEL OF ENGLISH; able to understand clients' needs and interact with them, able to use professional language - APPLY ONLY IF YOU MATCH THIS REQUIREMENT PLEASE

- Be punctual, responsible, strong personality, able to manage others, anticipate customer needs and be proactive

- Experience working at reception / sales / hospitality business is required

- Experience working in Dubai is a bonus

 

 

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Selected Candidates