Customer Service

Service manager Dubai

Job description: SERVICE COORDINATOR

Job Responsibilities
•Oversee all interaction with clients to ensure all service requirements are met and no issues arise, making note of instances that may need improvement
•Establish a standard set of service requirements; 
•Interact with clients who are not satisfied, putting service and communication techniques into practice and resolving any conflicts professionally and answering inquiries respectfully
•Create reports for client satisfaction, making recommendations for areas that can be improved and presenting the information 
•Interface with sales team , answering their service related queries, 
•Making service related reports, make MIS tec
•Relay information to HOD and sales team with respect to service, after market fitment, modification of vehicle , warranty repair etc
Job Skills
•3-5 years of experience in sales Co ordination or Service marketing, automobile sales preferred experience in UAE
•Presentable and manage to do good customer interface and communication
•Basic Knowledge of MS Office and IT skills
Others
•UAE/GCC driving license
•Recommended to be absorbed in SG-2/SG4 grade ( as his Co ordinator is in Eg4 grade)
•Experience in small /medium rental /transport companies preferred
Qualification:
MBA or Diploma

zaxis-media

Client Service Executive - Female Dubai

Experienced in Interior and Exhibition Services Industry, Should be well versed with industry aspects and client dealings. Fluent in verbal and written English Language. Minimum academic achievements as a Graduate. PG in Civil an added advantage.

Should be a UAE resident based in Dubai/Sharjah on Father's or Husband's Visa.

Attractive Renumeration Package as per industry standards and incentives.

Sybrid Pvt Ltd

Customer Service Officers Dubai-

To provide exceptional service to both external and internal customers by consistently meeting and exceeding the customer’s expectations. Handle customer’s questions, orders, and complaints and provide first call resolution with highest degree of courtesy and professionalism.

Key Responsibilities:

 Handle In-Bound & Out-Bound Calls.

 Manage and resolve customer complaints.

 Build customer’s interest in the services and products offered by the company.

 Provide customers with product and service information.

 Route calls to appropriate resource.

 Document all call information according to standard operating procedures.

 Follow up customer calls where necessary.

Data entry and maintenance of customer/potential customer data bases

 

 

 

Shields AE

Female Receptionist Dubai

Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. Answers questions about our company and provides callers with address, directions, and other information.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Preparing shop drawings for submittals .
Any other office work as needed.

requirements :

- Must have experience working on the same positions.

 

Ask Recruitment

Arab Speaking Telemarketing Executive - Female Dubai

We are urgently needed Female Arabic Speaking telemarketer, who can join immediately. With or without experience.
Responsibilities:
• Make a minimum of 30 calls per day, qualify the prospect and book at least 2 appointments per day with senior decision makers
• Explain services, and answer questions from prospective inbound enquiries
• Maintain records of contacts & accounts
• Use the sales script and make it better
Skills:
-Superior Communication Skills
-Fluent in Arabic and English

smarteksystems

Customer Service Agents Dubai

Experience in customer service and strong organizational skills. Basic office skills, good computer knowledge including Word, Excel, Adobe Acrobat, Outlook...Excellent English speaking and writing skills are a must.

Administrative support and office management experience, in addition to business correspondence and software applications for databases, spreadsheets and desktop publishing is required.

After the initial training, more complex or managerial responsibilities will be added to sales administrative assistance responsibilities.

There is a lot of opportunity for advancement. Commission is guaranteed for every sale.

Experience in customer service is beneficial, along with having sound judgment, discretion and the initiative to drive organizational processes. A successful candidate will have to be able to work independently and run the office during COO's absence.

Daily duties will include: booking sales meetings, follow up with clients and potential clients. drafting emails, arranging for demos, preparing invoices, answering phone calls, etc. After the training, daily duties will include gathering sales leads, arranging for sales meetings, attending sales meetings

A successful candidate must be an independent, quick learner and an ambitious go-getter.

 

Pitch Warner

Customer Service Agents Dubai

Responsible for the re-conciliation of the accounts with the customers. * Monitor the expenses per market and provide feedback. * Responsible for the sales representatives and is expected to be in touch with them regularly on daily basis and understand the happenings in each market. It is also his/her responsibility that each product category sales is being justified. * Distribution expansion plan should be done at the beginning of the month in consultation with HOD * Must carry out market price survey with the sales representatives and advice the HOD on the price changes. Thus helping in increasing the sales margins. * Promote/sell company’s products/services and Prospect and develop sales network * Coordinate shipping schedules and delivery of merchandise and services. * Provide on-the-job training to new sales employees * Ability to work with less or no supervision Requirements: * Bachelor\'s degree in Business Manager or any related discipline * 3-5 years working experience * Must be good with customer service skills * Must be trustworthy and self-disciplined * Must be a goal getter and very creative * Good Strategic Planning and Management Skills * Excellent organisational and time management skills all applications should be forwarded

Red Flag Group

Research Analysts Dubai

We are seeking talented Research Analysts of varying seniority with fluency in Persian, Kurdish, Urdu, Turkish, Arabic, and French. Successful candidates may or may not have solid experience in conducting Due Diligence and must have a general knowledge of local market conditions to strengthen the Due Diligence operation and the Firm which continues to grow on a global basis and is expanding its operations in a number of geographies. Key responsibilities: • Conducting and managing internet, database and on the ground research in both English and at least one of the Southeast Asian languages • Writing and reviewing reports • Risk analysis • Conducting quality assurance and handling client issues for the region • Gathering and managing business intelligence in the region • Becoming a specialist in certain countries • Structuring, developing and managing the relationships with vendors and resources in the region • Regular engagement with internal teams including Advisory and Sales, seeking feedback, obtaining updates and managing delivery expectations on the quality of reports in the region • Coaching, developing, managing and supporting on-site and offshore analysts and staff across departments

Selected Candidates