Customer Service

Customer service officer Dubai

ARABIC SPEAKER CUSTOMER RELATIONS OFFICER 

TO BE BASED IN ABU DHABI, UAE

SALARY - AED 6,000.00 TO AED 7,000.00 per month
 


•Ensure high levels of customer satisfaction through excellent sales service
•Assess customers’ needs and provide assistance and information on product features
•Provide retail desk reception duties and answering phone calls in a cordial, timely and professional manner
•Meet and greet customer and clients in a professional and warm manner
•Maintain electronic and hard copy filing system
•Perform data entry (complete and accurate details of the customer)
•Prepare weekly report
•Updates Branch Manager by consolidating, analyzing, and forwarding daily sales action summaries
•Maintains promotional database
•Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports
•Demo car management which includes booking using due process.
•Coordinates and prepare documents needed for test drive
•Maintains clear, concise and up-to-day records of stock car levels.
•Assists sales team and guest as necessary with general administrative task including copying documents, shipping, emailing clients /customer,  
•Records and delivers minutes of sales management meetings (if there’s any)

Yellowstone Group

Position: Call Center Agent
Company: Yellowstone Group
 
Applicants must have Call Center Background COMPULSORY
Applicants must be Females ONLY On husband or daughter sponsor Visa COMPULSORY
If you don't meet these two requirements please do not send your CV.
 
Job Responsibilities:
Interview survey participants by telephone for a variety of projects
Communicate to participants the importance of the survey and why their participation is valuable. Enter responses accurately into a computer system while speaking with participants
 
Languages: English 100%
Other Languages Preferable
 
• Type at least 25 words per minute, with 99% accuracy
Salary: AED 3,000 /month
Required experience:
Call Center: 1 year
 

Telemarketer Dubai

Telemarketer

Primary role of a telemarketer is to assist sellers with setup of a sales plan, ensure documentation completeness and full compliance with RERA regulations. 
The Telemarketer reports to the Sales Manager and is responsible for assisting sellers and landlords in selling or leasing their properties.
1- Respond to listing inquiries (phone, email or website) and capture required information. 

2- Communicate effectively with customers locally and overseas.

3- Enter and ensure correctness of entered data into Masterkey software.

4- Hit the targets set by the management for sales or invitations.

• Fluency in spoken and written English.
• Previous experience in working in call center environment.
• Previous experience with Masterkey is a plus.
• Methodical and organized.
• A good team player.
• Computer literacy and good typing skills.
• Accurate with good attention to detail.
• Focused.
• Show initiative.
• Telephone etiquette.

 

TRIUM LOGISTICS L.L.C

Telesales Executive Dubai

As we are expanding our operation the following vacancy is now available for those who believe in a passion to grow professionally

• Smart and outgoing with excellent communication skill.
• Will to go the extra length to complete the target set.

If you have what it takes to meet our requirement then send us a detailed CV by mail.

Team leader Dubai

Receptionist Dubai

My client is now looking for a Receptionist , requirements as follows:
***Candidate to be available immediately!!!
***We require an individual who would like to broaden their career in the hospitality industry.
Candidate must have at least 2-5 years experience as a Receptionist/secretary.
Excellent communication skills.
Excellent computer skills.
Basic/Advanced Accounting knowledge.
Basic knowledge on running managing the front office.
Incoming/outgoing calls, switchboard.
Ability to handle queries, complaints.
Ability to use social networks.
Ability to assist the Operations Manager with culinary photo shoots and layouts.
Candidate should be well organised and be able to multi-task.
An individual willing to also learn more about food.

Club Hotel group

Telesales Required Dubai

For the promotion of the Club program, on behalf of one of the most prestigious global hotel groups, we are seeking Telephone Sales Representatives. Ideal candidates should be:

• Enthusiastic
• Dependable
• Goal-oriented
• Self-motivated
• Have excellent communication skills and like being in a team environment

We offer:
• Great working environment
• Full training
• Excellent hourly rate
• High bonus
• Full-time / part-time positions
• Career opportunities within our global organization.

Customer service reps Dubai

We are looking for a customer-oriented service representative.

What does a Customer Service Representative do?

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.


The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.


The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

Requirements

- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

1. - High school degree

Selected Candidates